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Price watch

1,500 reviews on Trustpilot

We've reached 1500 reviews on Trustpilot! And thanks to our lovely members, we're still at 5 stars.

We’d like to give a huge shout out to our members. Their lovely reviews have made us the first energy supplier ever to hit over 1,500 reviews on Trustpilot AND maintain our 5-star rating the whole way. These reviews are vital in helping spread the word about Bulb.

We’re here to make the energy industry work better for consumers. And our goal is to make renewable energy a “no-brainer” by making it affordable and giving the best service ever. But we couldn’t have done it without our members. Their support, suggestions and feedback are what make the difference.

The fact that our members are so happy is what makes us happy. It’s great to know we’re on the right track. We will keep working hard and trying to impress them with good service and low costs.

January 2016: haven't Hayden and Amit aged well?

Some of our instant classic comments

For a crazy 1,500 people to take the time out to write a review means a huge amount to us. Here are a few of our faves:


Adam - read review


JP - read review


Sila - read review

Member driven improvement

The comments we receive are amazing. Not only do we get great suggestions from members, but they also reinforce our mission to transform energy in the UK. Reading them makes us even more committed to:

  • Smooth, speedy switching

  • Keeping things simple with great service

  • Providing renewable energy from independent generators

  • Ensuring our energy remains affordable

We look forward to continuing our work with our members to improve their experience even more.

May 2017: Fresh team Bulb members, same five stars

Wait, what is Trustpilot?

Trustpilot is an independent online review site. Online businesses use Trustpilot to offer their customers the opportunity to provide reviews and feedback on the products and service they offer. Started in Denmark in 2007, it now has over 500,000 new reviews posted each month. There are other online review sites out there, but we chose Trustpilot because they are a respected, independent review site that offers a transparent process for responding directly to reviews.