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All posts by Team Bulb

An illustration of a Bulb team member serving members on the phone

Updates from Team Bulb

Our phone line opening hours are changing

We’re making some changes so more of the team are available to support members through online chat. Fr...

A picture of the entrace to Bulb's office in Brighton

Updates from Team Bulb

Hello Brighton

We have a new office space in Brighton. For obvious reasons it's a little empty at the moment, but we'...

Big pink neon sign in Bulb's London office

Updates from Team Bulb

Update from Bulb: improving our processes

We've always tried to be transparent and put our members first. Our footprint in the energy market has...

An illustration of a happy Bulb member enjoying some bird song out their window

How lockdown made us more conscious of our impact on the planet

Lots of people changed their habits during lockdown, mostly because they had to. But spending more tim...

An illustration of Bulb members

An update to our referral programme

We’re making a change to our referral programme. From now on, when you share Bulb with a friend you’ll...

Two Bulb team members both eye up a pink jumper, hoping the other one will leave without it.

How we gave our clothes a new lease of life

Global emissions from textile production are equivalent to 1.2 billion tonnes of CO2 per year. The lon...

A panel discussion on designing engagement

Design for digital engagement

When you’re designing a product to be used regularly, how do you balance your organisation’s need for ...

A picture of the Bulb prepay electricity card

Energy explained

Prepay energy customers are missing out on a fair deal: it’s time to switch and save

We did some research into the prepay energy market and discovered that lots of people aren’t getting a...

A decorative illustration of an In-Home Display

An update on our smart meter rollout

We’ve started installing second generation smart meters in members’ homes. This is an update on what’s...