Join the team

We’re working remotely to protect our team during the coronavirus (COVID-19) pandemic. So if you’re looking for a new role and you’re happy to take part in a remote interview for a London-based position, read on…

Bulb is the UK's biggest green energy supplier, providing affordable, renewable energy to homes and businesses across the UK. Our mission is to help people lower their energy bills and reduce their carbon impact at the same time. Founded in 2015, we were named the UK’s fastest growing private company in 2018 and 2019 (and we’re still limbering up). Naturally, we’re an accredited Living Wage Employer; we’ve been picked as one of LinkedIn’s top 25 UK tech startups to work for; and we’re a certified B Corp, too. That means we believe in using business as a force for good. But here’s the thing - the energy industry is complicated. There’s a lot that goes on behind the scenes. 

So we’re looking for an experienced Content Designer to explain the way things work to our busy team of Energy Specialists.

* Create and iterate content to explain everything from industry processes to internal policies to our dedicated team of Energy Specialists

* Collaborate with a content coordinator, Energy Specialists and product managers to ensure our content is always accurate and up-to-date 

* Work with user researchers and our Energy Specialist panel to understand user needs, develop the structure of our internal knowledgebase, and iterate and improve our content

* Help build new processes to make sure we’re always working effectively as the business grows and product teams develop

We want to hire people with the experience necessary to get going quickly at Bulb. But we're also interested in people who want to learn new things and feel comfortable working in a changing environment. 

* As a technical writer or content designer for multiple projects

* With information architecture and content management systems

* Working with subject matter experts to understand topics in detail

* Writing clearly and concisely for readers who are busy or distracted

* Taking complex technical process and explaining them simply and clearly

* Working in a multidisciplinary team

* Making evidence-based decisions

* Communicating clearly and regularly with stakeholders

Bulb cares deeply about helping the technology industry become a more inclusive and diverse place and we work hard to lead by example.

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

We’re working remotely to protect our team during the coronavirus (COVID-19) pandemic. But we are still hiring. So if you’re looking for a new role and you’re happy to take part in a remote interview, read on…

Bulb is the UK's biggest green energy supplier, providing affordable, renewable energy to homes and businesses across the UK. Our mission is to help people lower their energy bills and reduce their carbon impact at the same time. Founded in 2015, we were named the UK’s fastest growing private company in 2018 and 2019 (and we’re still limbering up). 

Naturally, we’re an accredited Living Wage Employer; we’ve been picked as one of LinkedIn’s top 25 UK tech startups to work for; and we’re a certified B Corp, too. That means we believe in using business as a force for good. 

But, here’s the thing - the energy industry is complicated. And many people don’t trust things they can’t understand. So clear communication is central to our mission. 

Clear communication tells a compelling story, makes complex things simple and builds trust into the relationships we’re creating. It’s a challenge. If it sounds like one you’d like to help solve, perhaps you’re the person we need.

We’re looking for a full-time copywriter. You’ll help us write everything from landing pages to emails, digital ads to energy guides. But it’s not all digital – sometimes you’ll be writing for print too.

* Plan, develop and write content, including website landing pages, emails, blog posts and paid advertising

* Proofread, adapt and edit content created by other team members

* Work closely with the Marketing team to create extraordinary, entertaining content for our members, including performance content to achieve our business goals 

* Work closely with the Product teams to explain to new members what we’ve got to offer, and why it’s so good

We want to hire people with the experience necessary to get going quickly at Bulb. But we're also interested in people who want to learn new things and feel comfortable working in a changing environment. 

* A portfolio of work, showing a range of content including creative copywriting, performance marketing and social media

* A knack for getting to the heart of complex subjects and explaining them simply

* A good sense of when to have fun with copy – and when to stop

* Experience making evidence-based decisions

* A talent for managing projects from start to finish, while communicating clearly and regularly with stakeholders

* Experience of working to tone of voice guidelines

* The ability to work collaboratively, and the confidence to work alone

Bulb cares deeply about helping the technology industry become a more inclusive and diverse place and we work hard to lead by example.

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

We’re working remotely to protect our team during the coronavirus (COVID-19) lockdown. But we are still hiring. So if you’re looking for a new role and you’re happy to take part in a remote interview, read on…

Bulb is the UK's biggest green energy supplier, providing affordable, renewable energy to homes and businesses across the UK. Our mission is to help people lower their energy bills and reduce their carbon impact at the same time. Founded in 2015, we were named the UK’s fastest growing private company in 2018 and 2019 (and we’re still limbering up).

Naturally, we’re an accredited Living Wage Employer; we’ve been picked as one of LinkedIn’s top 25 UK tech startups to work for; and we’re a certified B Corp, too. That means we believe in using business as a force for good. But, here’s the thing - the energy industry is complicated. And many people don’t trust things they can’t understand. So clear communication is central to our mission. 

Clear communication tells a compelling story, makes complex things simple and as a result, builds trust back into the relationships we’re creating. It’s a challenge. If it sounds like one you’d like to help solve, perhaps you’re the person we need.

We’re looking for a full-time content designer to join our team. Some companies call this role ‘UX writer’.

* Create and iterate content for web and mobile platforms - this could include interface copy for new features, emails to announce new products to our members, or Help Centre articles to help solve members’ problems

* Develop the information architecture and end-to-end user journeys that help our members get the most out of our products

* Work with product managers, researchers and engineers to set the tone and scope of projects 

* Work closely with designers to put informative, engaging copy at the centre of the design process

* Work closely with user researchers to understand and represent our users

* Contribute to Solar, our design system, by establishing and iterating on design patterns 

We want to hire people with the experience necessary to get going quickly at Bulb. But we're also interested in people who want to learn new things and feel comfortable working in a changing environment.

* As a content designer, or UX writer for multiple projects working in a multidisciplinary team of researchers and designers

* Creating informative, friendly copy across a variety of platforms and products - if that includes writing for interfaces/microcopy, that’s a plus

* Establishing and iterating content frameworks and design patterns

* Making evidence-based decisions

* Communicating clearly and regularly with stakeholders

Bulb cares deeply about helping the technology industry become a more inclusive and diverse place and we work hard to lead by example.

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

As a Senior Revenue Analyst at Bulb you’ll take ownership for the reporting, monitoring and forecasting of our revenue collection and the processes that ensure we effectively recover debt. You’ll be comfortable producing data and insight that inform strategic decisions for our Revenue Assurance team.

* Help the Product Manager and wider pod better understand how our members interact with our products, and use these insights to inform the product strategy.

* Collaborate with data scientists, engineers and operations to ensure we effectively track and measure the success of initiatives, always with a view on cash and operational effectiveness.

* Help the team know where to focus their energy by providing data and insight on why our members behave the way they do.

* Build a library of performance documentation, acting as the basis for understanding within the pod. Include data definitions, key reports, insight-driven product decisions and key lessons.

* A strong understanding of statistics with the ability to perform statistical analyses and build statistical models in tools such as R or Python

* Smart, commercial, strategic thinker who is great at solving problems and can think through all the implications of decisions to form appropriate recommendations

* Strong SQL skills - able to extract, manipulate, transform and analyse large volumes of data with a high level of accuracy

* Excellent at presenting data visually and using BI tools like Looker/Tableau to do so

* Excellent attention to detail - you value getting things right

* Great communication skills and confident working with stakeholders across the business including management

* Able to prioritise a long list of requests into a work plan and manage expectations accordingly

* Team player: you see your work as part of the team’s overall plan, and within that you’re happy either driving your own project or supporting team members with theirs

* Ownership mentality: don't just execute what's asked of you, consider whether it could be done a better way

* Can-do attitude: Bulb is a fast-paced environment and sometimes stressful, you need to be resilient and calm under pressure, and willing to put in long hours when required to meet a deadline

* Strong Excel/Google Sheets modelling - can take data extracts from SQL and other data sources, then combine them into Excel models that can be understood by stakeholders around the business

* Sales/commercial analysis experience (even better in Energy)

* Experience working in energy, utilities, or a tech startup

* Experience working in agile product development teams

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

As a Senior Data Analyst in the growth team, you’ll take responsibility for data, insights and models that help us to keep growing quickly. You’ll work closely with our cross-functional team to measure and report on our growth initiatives that help set the strategic direction of the team. You’ll have experience of this kind of analytics role before, preferably in a hyper-growth technology company like Bulb.

* A strong understanding of statistics with the ability to perform statistical analyses and build statistical models in tools such as R or Python.

* Smart, commercial, strategic thinker who is great at solving problems and can think through all the implications of decisions to form appropriate recommendations

* Strong SQL skills - able to extract, manipulate, transform and analyse large volumes of data with a high level of accuracy

* Excellent at presenting data visually and using BI tools like Looker/Tableau to do so

* Excellent attention to detail - you value getting things right

* Great communication skills and confident working with stakeholders across the business including management

* Able to prioritise a long list of requests into a work plan and manage expectations accordingly

* Team player: you see your work as part of the team’s overall plan, and within that you’re happy either driving your own project or supporting team members with theirs

* Ownership mentality: don't just execute what's asked of you, consider whether it could be done a better way

* Can-do attitude: Bulb is a fast-paced environment and sometimes stressful, you need to be resilient and calm under pressure, and willing to put in long hours when required to meet a deadline

* Strong Excel/Google Sheets modelling - can take data extracts from SQL and other data sources, then combine them into Excel models that can be understood by stakeholders around the business

* Sales/commercial analysis experience (even better in Energy)

* Experience working in energy, utilities, or a tech startup

* Customer analytics experience e.g. lifetime value modelling, unit economics, segmentation etc

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Bulb is here to help our members cut their energy bills and reduce their carbon emissions. Our product teams make that happen. We’re developing products that will deliver the future of energy - from using AI to read energy meters, to making carbon offsetting fun and simple, from finding out how to get the most from Smart Meter data to helping people get paid for their solar energy. We also power the sign-up journey that helped us become the fastest growing company in the UK last year and the internal tools that let us deliver an excellent Trust Pilot score.

We work in project-based sprints in integrated teams and encourage an open and transparent working environment.

We're looking for Engineering Managers to support our Engineers, drive technical initiatives and help us grow into a world class Engineering organisation. Engineering Managers at Bulb don’t write code or make technical decisions. They act, however, as a facilitator for those decisions. Their focus is on delivering mission impacting projects by building highly motivated and performing teams.

You'll manage Engineers within pods, driving high individual performance, and assisting them in their personal and professional development.

Working with pods to:

* Line manage engineers in one or two pods (roughly 6-10 engineers). This will involve career conversations, regular feedback and helping individuals track their personal development

* Help teams reach high performance and deliver on their mission metrics

* Supporting Product Managers to achieve impactful delivery

Working with the engineering management team to:

* Help the engineering team achieve continuous progress on tech debt, defects and operational/security improvements

* Hire and onboard great engineering talent from diverse backgrounds

* Drive engineering initiatives and contributing to best practices

* Experience with driving through improvements to upskill the engineering team or help the team deliver more effectively

* Experience with mentoring and coaching engineers

* You’re a great communicator and have empathetic first approach

* You’re data driven, but you know when to follow your intuition to move fast

* You’re technology agnostic, but have a strong Software Engineering background

* You have experience scaling and improving recruitment processes

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Bulb is here to help our members cut their energy bills and reduce their carbon emissions. Our product teams make that happen. We’re developing products that will deliver the future of energy - from using AI to read energy meters, to making carbon offsetting fun and simple, from finding out how to get the most from Smart Meter data to helping people get paid for their solar energy. We also power the sign-up journey that helped us become the fastest growing company in the UK last year and the internal tools that let us deliver an excellent Trust Pilot score.

We work in project-based sprints in integrated teams and encourage an open and transparent working environment.

*Be passionate about platform engineering and delivery whilst striving for continuous improvement.

*Contribute to and assess new tools and ideas to meet short term and strategic goals.

*Work closely with engineers to ensure a structured approach to delivering changes in a safe and immutable way.

*Advocate the benefits of well built services and support migration efforts to ensure highly available workloads where needed.

*Ensure proper governance of all build (Circle CI, Argo Workflows) and Kubernetes deployment processes (e.g security-first principles, audited change management).Own and deliver continuous delivery pipelines for multiple environments.

*Create, maintain and test end-to-end Disaster Recovery (backup, restore, infrastructure and automation)

*Cooperate as an interface between Infrastructure and engineering to drive engineering efforts and help scale Bulb’s infrastructure.

Here are some of the things we think will be valuable, but we're also open-minded. If you recognise yourself any of these traits and you are passionate about the technologies mentioned then we’d love for you to send us an application.

*Strong experience and deep knowledge of Bash and Powershell.

*Proven track record of managing at scale Microsoft SQL databases.

*Familiarity with Python or Javascript.

*Experience with running Java based workloads in production.

*Google Cloud Platform and Kubernetes expertise.

*Strong experience with Terraform.

*Good understanding of system engineering areas of expertise: Linux, Disk I/O, Networking, VPNs

*Continuous delivery - principles and pragmatics of dealing with build pipelines, artefact repositories, zero-downtime deployment and so on

Teams at Bulb are cross-functional, self-organized and autonomous pods:

* You’ll be working within a growing cross functional team composed of specialists with backgrounds in DevOps, Engineering and Security.

* We practice Kanban and work lean.

* Work is not siloed, you’re able to commit across the stack, and you have a view of all the features the teams are working on.

* We use data to drive continuous improvement in our development process and we review this data in our fortnightly retrospectives.

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

The Platform team at Bulb is building a completely greenfield system responsible for things like Billing, Metering and Account Management. This software will be at the very heart of Bulb’s business and is absolutely vital to our day-to-day operations and future ambitions. We’ve reached 1.7 million customers in 4 years and we're still growing!

* Be resourceful, and capable of going and figuring out a complex problem which may sometimes only be loosely defined.

* Have strong design skills; be capable of conducting design reviews and be familiar with cloud native design patterns and the Microservices architectural style.

* Be keen to learn about the idiosyncrasies of the energy industry.

* Be able to learn new technologies rapidly, and be able to share that learning with others.

* Be a strong team player who is able to collaborate across teams and departments.

* Be a strong advocate for software engineering best practice, taking pleasure from clean code, you have a predilection for TDD, and you’re a fan of pairing.

* Be able to support software builds and contribute to keeping systems up and running by getting involved in deployment, monitoring and logging.

We use a mix of technologies at Bulb and we have a mindset of picking the best tool for the job rather than railroading technical decision making. We have a strong bias towards open-source and we aim to quickly adopt emerging technologies where we think it will drive improvements for our business.

Some of the technologies we’re currently using in our production stack are:

* Python > 3.5 with typehints, dataclasses and coroutines using async/await

* Postgres for relational data storage

* BigQuery for timeseries data

* Google Cloud Pub/Sub for messaging

* CircleCI for automated builds and our continuous delivery pipeline

* Kubernetes and Docker for containerisation, scheduling and running services

* Google Cloud Platform for our infrastructure and Terraform for infrastructure orchestration

* Be working on designing, developing and maintaining software that is fundamental to Bulb’s business, typically providing services that offer an API for our tooling to interact with.

* Be working closely with internal and external stakeholders to rapidly deliver new services, enhancements, and the occasional bug fix.

* Build strong partnerships across the engineering group at Bulb to drive best practice internally.

Teams at Bulb are cross-functional, self-organized and autonomous pods:

* You’ll be working within a growing cross functional team composed of specialists with backgrounds in DevOps, Engineering and Security.

* We practice Kanban and work lean.

* Work is not siloed, you’re able to commit across the stack, and you have a view of all the features the teams are working on.

* We use data to drive continuous improvement in our development process and we review this data in our fortnightly retrospectives.

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Bulb is here to help our members cut their energy bills and reduce their carbon emissions. Our product teams make that happen. We’re developing products that will deliver the future of energy - from using AI to read energy meters, to making carbon offsetting fun and simple, from finding out how to get the most from Smart Meter data to helping people get paid for their solar energy. We also power the sign-up journey that helped us become the fastest growing company in the UK and the internal tools that let us deliver an excellent Trust Pilot score.

We work in project-based sprints in integrated teams and encourage an open and transparent working environment.

Own end to end technology behind Smart meter experience - installation, onboarding, data consumption, and energy usage advice. Integration with smart home appliances is likely the future as well.

Solar: Developing new tools and features to help members with solar panels to save money and get paid for the energy that the export to the grid.

EV charging: helping members with Electric Vehicles save and reduce their carbon emissions by charging at the cheapest and greenest times of day. Investigating future technologies like vehicle-to-home and vehicle-to-grid (i.e. using your car battery to store extra renewable energy to use later).

Batteries: Helping members with solar panels store excess solar energy for use when the sun has gone down.

* Hold expertise in multiple technologies and understand long term technical strategy

* Take responsibility for technical decisions and influence guidelines/principles across Engineering

* Collect technical requirements from key stakeholders and provide technical direction to 1-5 Engineers, usually within a single pod, as agreed with the Principal Engineer

* Have full domain knowledge within a pod and understand how it connects with the Mission and the rest of Bulb

* Build additional knowledge by joining projects outside of your pod - we want you Engineers to gain exposure to the rest of the business!

* Hire, onboard and help Engineers to perform better through technical mentoring and coaching

At Bulb we want to hire people with the experiences necessary to get going quickly, but who are also interested in learning new things and are comfortable working in a changing environment.

* You take pleasure from clear code, see writing tests as an integral part of the development process and understand the benefit of writing code and tests in small increments.

* You are keen to learn new technologies and have ideas about how we do things better.

* You like solving both real world and technical problems.

* You are an enthusiastic team player who enjoys collaborating across teams and departments.

* You are passionate about learning and personal growth.

At Bulb we use a wide variety of technologies. While we have core technologies that we work with, we're always trying to pick the best tool for the job, and are always looking at what's on the horizon.

Our stack currently includes:

* Node, Typescript, Koa, GraphQL, React, React Native, Webpack, Babel

* CircleCI, Kubernetes, Docker and Google Cloud Platform

We use Git for source control, write tests and run continuous integration, and review each other’s code through pull requests.

Ideally, you would be familiar with these technologies or similar patterns; notably, Typescript/Javascript coupled with React is a core technology for us. But we’re more interested in your broad experience of software development than of specific tools or libraries. You should be comfortable getting up-to-speed quickly in new tools and platforms. You should be pragmatic and experienced enough to know when a different choice of technology would be more suitable, and comfortable leading explorations into new technologies.

Teams at Bulb are cross-functional, self-organized and autonomous pods:

* You’ll be working within a growing cross functional team composed of specialists with backgrounds in DevOps, Engineering and Security.

* We practice Scrum/Kanban and work lean.

* Work is not siloed, you’re able to commit across the stack, and you have a view of all the features the teams are working on.

* We use data to drive continuous improvement in our development process and we review this data in our fortnightly retrospectives.

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Bulb is here to help our members cut their energy bills and reduce their carbon emissions. Our product teams make that happen. We’re developing products that will deliver the future of energy - from using AI to read energy meters, to making carbon offsetting fun and simple, from finding out how to get the most from Smart Meter data to helping people get paid for their solar energy. We also power the sign-up journey that helped us become the fastest growing company in the UK last year and the internal tools that let us deliver an excellent Trust Pilot score.

We work in project-based sprints in integrated teams and encourage an open and transparent working environment.

* Be passionate about platform engineering and delivery whilst striving for continuous improvement.

* Contribute to and assess new tools and ideas to meet short term and strategic goals.

* Work closely with engineers to ensure a structured approach to delivering changes in a safe and immutable way.

* Create robust and scalable multi-region designs to accommodate our growing user base.

* Ensure proper governance of all build (Circle CI) and Kubernetes deployment processes (e.g security-first principles, audited change management).

* Own and deliver continuous delivery pipelines for multiple environments.

* Create, maintain and test end-to-end Disaster Recovery (backup, restore, infrastructure and automation)

* Cooperate as an interface between Infrastructure and engineering to drive engineering efforts and help scale Bulb’s infrastructure.

* Strong experience and deep knowledge of Python, Javascript or Bash

* Google Cloud Platform and Kubernetes expertise

* Good understanding of system engineering areas of expertise: Linux, Disk I/O, Networking, VPNs

* Continuous delivery - principles and pragmatics of dealing with build pipelines, artefact repositories, zero-downtime deployment and so on

* Proving resilience via failure injection (chaos monkey), scalability via load and stress testing

* You’ll be working within a growing cross functional team composed of specialists with backgrounds in DevOps, Engineering and Security.

* We practice Kanban and work lean.

* Work is not siloed, you’re able to commit across the stack, and you have a view of all the features the teams are working on.

* We use data to drive continuous improvement in our development process and we review this data in our fortnightly retrospectives.

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Bulb is here to help our members cut their energy bills and reduce their carbon emissions. Our product teams make that happen. We’re developing products that will deliver the future of energy - from using AI to read energy meters, to making carbon offsetting fun and simple, from finding out how to get the most from Smart Meter data to helping people get paid for their solar energy. We also power the sign-up journey that helped us become the fastest growing company in the UK last year and the internal tools that let us deliver an excellent Trust Pilot score.

We work in project-based sprints in integrated teams and encourage an open and transparent working environment.

Own end to end technology behind Smart meter experience - installation, onboarding, data consumption, and energy usage advice. Integration with smart home appliances is likely the future as well.

Solar: Developing new tools and features to help members with solar panels to save money and get paid for the energy that the export to the grid.

EV charging: helping members with Electric Vehicles save and reduce their carbon emissions by charging at the cheapest and greenest times of day. Investigating future technologies like vehicle-to-home and vehicle-to-grid (i.e. using your car battery to store extra renewable energy to use later).

Batteries: Helping members with solar panels store excess solar energy for use when the sun has gone down.

At Bulb we want to hire people with the experiences necessary to get going quickly, but who are also interested in learning new things and are comfortable working in a changing environment.

* You take pleasure from clear code, see writing tests as an integral part of the development process and understand the benefit of writing code and tests in small increments.

* You are keen to learn new technologies and have ideas about how we do things better.

* You like solving both real world and technical problems.

* You are an enthusiastic team player who enjoys collaborating across teams and departments.

* You are passionate about learning and personal growth.

At Bulb we use a wide variety of technologies. While we have core technologies that we work with, we're always trying to pick the best tool for the job, and are always looking at what's on the horizon.

Our stack currently includes:

* Node, Typescript, Koa, React, GraphQL, React Native, Webpack, Babel,

* CircleCI, Kubernetes, Docker and Google Cloud Platform

We use Git for source control, write tests and run continuous integration, and review each other’s code through pull requests.

Ideally, you would be familiar with these technologies or similar patterns; notably, Typescript/Javascript coupled with React is a core technology for us. But we’re more interested in your broad experience of software development than of specific tools or libraries. You should be comfortable getting up-to-speed quickly in new tools and platforms. You should be pragmatic and experienced enough to know when a different choice of technology would be more suitable, and comfortable leading explorations into new technologies.

Teams at Bulb are cross-functional, self-organized and autonomous pods:

* You’ll be working within a growing cross functional team composed of specialists with backgrounds in DevOps, Engineering and Security.

* We practice Scrum/Kanban and work lean.

* Work is not siloed, you’re able to commit across the stack, and you have a view of all the features the teams are working on.

* We use data to drive continuous improvement in our development process and we review this data in our fortnightly retrospectives.

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Bulb is making energy simpler, cheaper and greener. We’re changing the way the energy industry treats customers and treats the planet. It’s simple things, like calling our customers ‘members’, that help us stand out from the crowd. We recognise that delivering brilliant support and a simple digital experience makes for loyal members who recommend us to their friends and family.

The Energy Company Obligation (ECO) is a government scheme to help lower energy costs and carbon emissions by making homes more energy efficient. These measures help households to keep their homes warmer, reduce their energy bills and reduce carbon emissions. ECO was launched in January 2013, and has delivered over 2.2 million improvements in around 1.8m homes across the UK but there have been many different versions of ECO even before that.

We’re now in ECO3, with the focus on those households in the UK that are in fuel poverty. ECO3 started in December 2018 and will run up until 31st March 2022. As an ECO participant, Bulb will help fund energy saving improvement projects in the homes of low income and vulnerable UK households, such as installing/upgrading insulation or installing new boilers.

As an ECO specialist, you will be responsible for the day-to-day operational processes that come with the delivery of Energy Company Obligation. This role is a fixed term contract ending in August. 

You will be responsible for ensuring that energy efficient measures that Bulb are funding are compliant with the ECO scheme. You will become an expert in ECO at Bulb and will have the opportunity to deal with external partners, as well as, other stakeholders, such as Ofgem and BEIS to deliver our obligation.

- Operations tasks and compliance

- Reporting and data 

- Continuous improvement: Identifying areas where Bulb can improve its ECO operational processes internally and areas where the industry can improve externally

- You have a high level of self-discipline and self-management.

- You’re a quick learner and can understand wordy, compliance documents

- You have a keen interest in government policy.

- You’re detail oriented, will ensure that information we process is accurate, and aren’t afraid of the word “audit”

- You love collaboration and working with external teams

- You have an eye for efficiency and opportunities for automation. 

- £24,000 per year pro rata

- Be part of a growing technology startup and help shape the future of energy

- Collaborative, flexible, and friendly environment

Delivering fantastic service for its members is at the heart of Bulb’s business. Not only are we the fastest growing company in the UK, we've done that while also achieving a Trustpilot rating of excellent and appearing in the top 30 companies in KPMG’s Customer Experience Excellence Report. The Workforce Manager is therefore a critical role at Bulb.

This person is responsible for ensuring Bulb’s Energy Specialists team can meet its members’ needs. This involves forecasting and scheduling using the workforce management tool, Teleopti, as well as being responsible for the accuracy of member experience data, continually contributing to improving Bulb's member experience.

- Manage Bulb’s relationship with Teleopti, including escalations and resolutions

- Generate and regularly adjust forecasts and schedules

- Maintain Teleopti data accuracy with new joiners, team changes and leavers

- Work in real-time with Experience team leaders to ensure adherence

- Maintain accurate data for the Member Experience team, including trend analysis

- Manage and improve the process for performance tracking and target setting

- Ensure annual leave for the Experience team is recorded accurately

- Manage sync between Teleopti and our HR tool, and other payroll requirements

You will also develop SQL skills in order to calculate bonuses and build performance trackers.

This role would be for an initial 3 months contract with the possibility of becoming permanent.

* Experience in a contact centre and familiar with concepts like inflow forecasting, handle time and queue management

* A quick learner who will easily pick up new skills and software; previous knowledge of Teleopti WFM would give you a strong advantage

* Able to self-manage and prioritise your workload to maintain and improve processes

* Confident using Google sheets; SQL knowledge would be highly advantageous

* Accurate, with good attention to detail, you notice mistakes in complex data

* A problem solver, capable of implementing effective solutions quickly

* An excellent written and verbal communicator, able to manage relationships with a wide range of team members

* Able to analyse trends and make continuous improvements

* Comfortable taking responsibility for high-stakes tasks

* Flexible and able to respond well to fast decision changes

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Started in 2015, Bulb is here to help people to save on their bills and lower carbon emissions. We do that by giving people access to affordable, renewable energy while helping them to make smarter, greener decisions at home. So far, we’re making good progress. Over 1.7 million people in the UK are now on Bulb, and we recently launched in France, Spain and the US (Texas). Bulb was named the UK’s fastest-growing company in 2018 and 2019. 

Together, we’re building a new kind of energy company. As a certified B Corporation, we believe in business as a force for good. We use technology to create simple, intuitive tools that help our members to save on their bills and cut carbon. We complement this with great service to make energy simpler, cheaper and greener. 

We’re hiring a Head of Treasury to create an agile and effective Treasury function at Bulb and effectively manage our financial risk and support in our growth aspirations through:

*Developing, and then constantly evolving, the hedging strategy alongside the Energy team

*Building an appropriate treasury control environment

*Working with the CFO, to  develop the long term funding strategy through both debt and equity

*Generating funding for the business at a competitive rate

*Working with the CFO, to develop the optimal capital structure

*Optimising our cash management, both short and long term.  Working alongside the FP&A team to enhance forecasting accuracy

*Developing, and ongoing reporting, on our financial risks and developing mitigating actions

*You’re a self-starter with a record of exciting achievements and a track record of success in a fast-paced environment

*You’ll be commercial in your thinking and see the big picture

*You have excellent communication and writing skills

*Deep experience working within a treasury environment

*Professional qualification, such a CIMA, ACA, ACCA or hold an ACT certificate in Treasury

*Be part of a growing technology startup and help shape the future of energy

*Collaborative, flexible, and friendly environment

*Competitive salary, discretionary share options and bonus

*33 days holiday a year (including bank holidays) and the option to buy up to 5 more

*12 weeks of full pay for maternity, paternity or adoption leave

*Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

*Cycle to work scheme

*One month sabbatical leave after your first year

This is an exciting opportunity for an internal communications professional to join a fast-growing, innovative company. Reporting into the VP Global Communications, in this role you’ll be responsible for building our internal communications strategy and implementing it in HQ and our new markets around the world.

This is an independent contributor role within the communications team and you’ll work closely with our HQ and our international teams to set the internal comms strategy and help connect our employees to our mission as we continue to grow. You’ll have experience handling internal comms in-house for well-known brands and/or startups, and be comfortable working with executives, and exploring different communications channels and tactics. You’ll be expected to contribute to wider communications efforts such as reputation management, message development and speech writing.

We’re Bulb, an independent, technology-led renewable energy company. We are a purpose driven business that has developed a unique operating model to provide the lowest cost renewable energy to UK homes and businesses.

Based in the heart of London’s vibrant start-up community, we are also the first and only UK energy supplier to achieve B Corp status. We believe people are ready for an energy company they can feel good about.

Bulb cares deeply about building a high performing, diverse and inclusive team and we work hard to lead by example in this.

- Work closely with both the VP Global Communications and Chief People Officer, other leaders and business units (People, Marketing, Tech etc.) to implement successful communications programmes that reflect Bulb’s global strategic and cultural aims

- Work across departments, ensuring consistency and standards for communications reaching internal audiences

- Develop and manage the internal communications strategy as well as an engagement programme for our leadership team

- Ensure organisational initiatives and projects are thoughtfully and successfully communicated to employees

- Draft scripts and talking points and written communications from our leadership team and other stakeholders

- Gather and develop stories and initiatives to be shared with the global team

- Ensure our internal communications is consistent with our external communications strategy

- Manage our internal communication response to situations which may affect the reputation of our business

- You have at least 6 years of communications experience, including in house experience

- You have experience project managing multiple important programmes or initiatives simultaneously

- You have experience working across different international markets

- You have a proven track record of working with senior leaders to advise on communications strategy while also delivering at the tactical/operational level – you should be able to create a strategy as well as work to implement it

- You have experience communicating to diverse groups in an inclusive and accessible manner

- You have excellent writing, editing, presentation and digital content creation skills

- You’re exceptionally well organised and can move long-term projects forwards while dealing with immediate priorities

- You’ve worked in a fast-growing company, are comfortable working with ambiguity and see opportunity in change

- You show good judgment and would be an ambassador for our values at Bulb

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Hi, we’re Bulb. Nice to meet you.

We’re working remotely to protect our team during the coronavirus (COVID-19) pandemic. But we are still hiring. So if you’re looking for a new role and you’re happy to take part in a remote interview, read on…

Bulb launched 5 years ago in London and we’re now one of the fastest growing private companies in the UK. We’re expanding internationally and are building the teams who will help change the energy industry globally. Our mission is to help people lower their energy bills and reduce their carbon impact at the same time. 

Want to join us? 

The energy industry is complicated. And many people don’t trust things they can’t understand. So clear communication is central to our mission. 

Clear communication tells a compelling story, makes complex things simple and builds trust into the relationships we’re creating. It’s a challenge. If it sounds like one you’d like to help solve, perhaps you’re the person we need.

We’re looking for a full-time Communications Manager. This position is a crucial early hire. You’ll help us write everything from emails to blog posts, digital ads to direct mail. You’ll also have the opportunity to work on print materials and messaging for in-person events (when social distancing ends, of course).  

- Uphold the Bulb tone of voice and ensure we are communicating simply and consistently in all of our content

- Plan, develop and write clear and compelling content for our members, including emails, website landing pages, blog posts, paid advertising and print materials

- Proofread, adapt and edit content created by other team members

- Communicate clearly and concisely without energy jargon. Bulb deals with the complexities of energy so our community doesn’t have to

- Ensure that user journeys are as good as they can be and look for opportunities to improve the user experience

- Work closely with the Product teams to explain to new members what we’ve got to offer and why it’s so good

- Develop a community of fans not customers

We want to hire people with the experience necessary to get going quickly at Bulb. But we're also interested in people who want to learn new things and feel comfortable working in a changing environment.

- Exceptional communication skills

- A portfolio of work, showing a range of content including creative copywriting, performance marketing, ads and social media. Please include a link to your portfolio when you apply.

- A knack for getting to the heart of complex subjects and explaining them simply

- A good sense of when to have fun with copy – and when to stop

- Experience making evidence-based decisions, the ability to use data to test and iterate copy

- A talent for managing projects from start to finish, while communicating clearly and regularly with stakeholders

- Experience of working to tone of voice guidelines

- The ability to work collaboratively and the confidence to work alone

- Basic knowledge of HTML and marketing platforms like Mailchimp

- A track record of continuous improvement

- The ability to prioritize and work well under pressure

- 2 to 3 years of copywriting experience

- Proficiency in written Spanish

- Working knowledge of the Adobe Creative Suite

- Advanced HTML and CSS skills

- Understanding of the energy industry and specific challenges facing our industry

- Be part of a fast growing technology startup and help shape the future of energy in Texas

- Competitive salary, share options, benefits, and other perks

- Collaborative, flexible and friendly environment

- 20 days paid time off per year

Bulb cares deeply about helping the technology industry become a more inclusive and diverse place and we work hard to lead by example.

Bulb est un fournisseur d’énergies renouvelables lancé il y a près de 4 ans au Royaume-Uni. Nous y sommes aujourd’hui la startup avec la croissance la plus forte, tous secteurs confondus. En quelques chiffres, Bulb compte aujourd’hui 1,7 millions de membres, 600 employés, génère plus de 2 milliards d’euros de CA et surtout a permis d’éviter l’émission de 5,3 millions de tonnes de CO2 en 2019.

Nous avons entamé l’internationalisation de notre modèle en 2020 en commençant notamment par la France. Nous cherchons donc à constituer la meilleure possible pour nous lancer. A Paris, nous ne sommes encore qu’une dizaine mais avons des ambitions et des moyens à la mesure de la tâche qui se présente à nous.

En effet, nous voulons être des facilitateurs de la transition énergétique en simplifiant enfin l’énergie pour les particuliers, en la rendant plus verte tout en proposant un prix abordable au plus grand nombre.

En tant qu’ Energy Specialist, vous serez responsable de l'expérience client en France. Ce rôle nécessite un ensemble complet de qualités : une forte capacité d’exécution, une empathie pour nos membres, des qualités d’analyse et une attention continue pour les détails.

Comme nous recrutons les membres fondateurs de notre équipe française, vous travaillerez en étroite collaboration avec notre Country Manager France et vous aiderez à construire l’ensemble des opérations à partir d’une page blanche.

* Mettre en place l’expérience Bulb en France.

* Être au service de nos membres en répondant à leurs questions au téléphone, par mail et via d’autres canaux.

* Identifier les points d’amélioration dans notre produit et notre proposition de valeur afin de construire la meilleur expérience possible.

* Travailler avec nos équipes techniques et donner vie à vos propositions.

* Collecter et analyser les données membres pour vérifier vos hypothèses.

* Créer de nouveaux processus et les partager avec d’autres équipes.

* Participer à un environnement de travail ambition et respectueux

Nous sommes à la recherche de talents qui aiment être en perpétuel mouvement. Voici certaines des caractéristiques qui nous paraissent utiles, même si nous ne nous attachons pas à un portrait robot :

* Vous êtes une personne autonome qui sait prendre l’initiative de nouveaux projets

* Vous avez une vision optimiste et savez aborder les sujets avec enthousiasme

* Vous êtes passionné à la fois par le domaine de l’énergie et l'environnement

* Vous avez d'excellentes compétences en communication et écrivez bien

* Vous êtes à l'aise avec les chiffres et les nouvelles technologies

* Vous aimez l'idée d’apprendre en faisant

* Vous allez au but et faites avancer les choses

* Vous avez au moins 1 an d'expérience dans un domaine pertinent (opérations, conseil, vente, etc.)

* Faire partie d’une startup à la croissance explosive

* Écrire le futur de l’énergie en France

* Mener à bien une véritable mission sociale et environnementale

* Un salaire compétitif, stock options et autres avantages

* Un environnement jeune, collaboratif et flexible

Nous sommes convaincus que les Energy Specialists sont la clé du succès à long terme de Bulb.

Nous recherchons des personnes prêtes à s’investir de manière significative dans le rôle et l'équipe. En retour, nous avons pour objectif que les compétences que vous développerez avec Bulb soient des atouts uniques pour votre carrière.

Bulb a le souci de faire du secteur de l’énergie et de l’innovation un milieu plus inclusif et divers. Nous travaillons tous les jours en ce sens.

Bulb launched 5 years ago in the UK. We’re now expanding internationally and looking for the starting team who will help change the energy industry in Spain.

At Bulb, we’re on a mission to make renewable energy available and affordable with great service to as many as possible and to help them use it wisely. We are a technology-driven company making energy simpler, cheaper, and greener.

As a Customer Operations Specialist, you’ll be responsible for Bulb’s member experience in Spain. This role calls for a combination of strong operational execution, member support, strategic thinking, analytics and close attention to detail. You’ll constantly be learning about member experience, technology, and the energy industry while delivering excellent service.

* You’ll be responsible for the deployment and execution of a world class operation and be part of the starting team building the business in Spain.

* You’ll assist Bulb’s members through email, online chat, and phone with a wide variety of inquiries

* You’ll identify local product improvements and work with product teams to bring these ideas to life

* You’ll take the initiative on improving the member experience and use analytics to test the results

* You’ll design new processes and playbook these results to share with other teams

* You’ll work in a fast paced, target-focused environment constantly striving to deliver the best member service

At Bulb, we want to hire self-starters who are interested in learning new things and are comfortable working in a changing environment.

Here are some of the things we think will be valuable, but we're also open-minded. If you recognize yourself in any of these traits, we’d love to receive your application

* You’re a self-starter with a record of exciting achievements

* You have an optimistic outlook to enthusiastically tackle new problems

* You’re passionate about both the energy community and the people in it

* You have excellent communication and writing skills

* You’re comfortable with numbers and learning new technology

* You relish the idea of self learning and personal development

* You go to the point and get things done

* You have relevant experience in operations, consulting or other related fields

*Be part of a fast growing technology startup and help shape the future of energy in Spain

*Competitive salary, share options, benefits, and other perks

*Collaborative, flexible and friendly environment

*25 days paid time off per year

Our Customer Operations Specialists drive Bulb's long term success. We're looking for people willing to invest into the role and the team. In return, we hope that the skills you'll develop with Bulb will open up interesting career opportunities in the future.

Bulb cares deeply about helping the technology and energy industries become a more inclusive and diverse place and we work hard to lead by example.

Bulb is making energy simpler, cheaper, greener. We are an independent, technology-led green energy company. We were founded in 2015 in the UK and have been the fastest growing startup for 2 years in a row. We have 1.8m members, 600 employees and saved 5.3m tons of CO2 emissions last year.

In 2020, we kicked off our international expansion, starting with France. We are looking for a team of talented people to help us launch and scale the business. We are confident that our unique operating model will allow us to provide low-cost renewable energy to French homes. Based in the heart of Paris’ vibrant startup community, we are a team of 10 people. We are also one of the few energy suppliers in Europe to achieve B Corp status.

As a Strategy Manager at Bulb, you will deliver insight and impact through projects that grow our business and delight our members:

- Lead multidisciplinary teams in developing and executing strategic projects, ranging from operations, finance, regulation to product.

- Supporting Bulb France’s country manager in building the business.

- Communicate strategic projects to team members, suppliers, and members, so they understand how these projects contribute to Bulb’s mission.

- Contribute to the setting, monitoring, and reporting of quarterly objectives, key results, and strategic priorities.

- Acting as a resource across different functions at Bulb, supporting teams with problem solving, analysis, and strategy

At Bulb we want to hire people with the experience necessary to get going quickly, but who are also interested in learning new things and are comfortable working in a changing environment. Here are some of the things we think will be valuable, but we're also open-minded.

If you’re considering being our Strategy Manager then you’re likely to be an ambitious consultant in a top-tier strategy firm. You’ll communicate complex issues simply and are comfortable with fast data-driven decision making in a way that delivers actionable recommendations. You should have a hunger for getting things done and achieving results that deliver real impact.

It goes without saying we would love you to have strong strategic skills, including quantitative analysis and modelling, structured thinking and logical reasoning. You’ll be an incredibly confident communicator - able to interact internally and externally at all levels of seniority. And you’ll have proven project management and planning skills.

- Excellent written and oral communication skills

- Experience in leading teams to develop and deliver large scale complex projects, as well as tracking and measuring the impact of those projects

- Experience in conducting analysis and developing recommendations for executives at multinational corporations or governments

- Experience in procuring, negotiating, and maintaining supplier relationships

- Ability to quickly diagnose the root cause of a problem using data, and recommending a solution and plan of action

- Be part of a fast growing startup and help shape the future of energy in France

- Carry out a real social and environmental mission

- Competitive salary, stock options and other benefits

- Collaborative, flexible and friendly environment

Bulb cares deeply about helping the technology and energy industries become a more inclusive and diverse place and we work hard to lead by example.

Hi, we’re Bulb. Nice to meet you.

We’re working remotely to protect our team during the coronavirus (COVID-19) pandemic. But we are still hiring. So if you’re looking for a new role and you’re happy to take part in a remote interview, read on…

Bulb launched 5 years ago in London and we’re now one of the fastest growing private companies in the UK.  We’re expanding internationally and are building the starting teams who will help change the energy industry globally. Our mission is to help people lower their energy bills and reduce their carbon impact at the same time. 

We’re looking for a full-time Customer Operations Analyst to join our growing team. Our Analysts are the engine behind Bulb’s exceptional member experience. From answering member questions to identifying process and product improvements, our analysts are integral to Bulb’s growing success. 

While our Analysts provide support to our members, this is not a traditional customer service role. As a Customer Operations Analyst you will be responsible for directly impacting our growth, product and culture from day one. You’ll also help build a world-class member experience team while getting a deep-dive into the energy industry and life at a high-growth tech company. 

- Assist members through email, online chat, and phone

- Find ways to improve member experience and use analytics to test the impact

- Design new processes and share these results with other local and global teams

- Find product improvements and work with engineering teams to make them happen

At Bulb, we want to hire self-starters who are interested in learning new things and are comfortable working in a changing environment.

Here are some of the things we think will be valuable, but we’re also open-minded. 

- You’re a self-starter who enjoys problem solving

- You have excellent communication and writing skills

- You love to learn and continuously seek opportunities for personal development

- You’re comfortable with numbers and learning new technology

- You’re confident with data analysis and using data to drive your decision-making 

-You have as least one year of experience in data analytics or customer support

- Strong proficiency in speaking Spanish

- Experience working for a startup 

- Web design or coding skills

- Be part of a fast growing technology startup and help shape the future of energy in Texas

- Competitive salary, share options, benefits, and other perks

- Collaborative, flexible and friendly environment

- 20 days paid time off per year

Bulb cares deeply about helping the technology and energy industries become a more inclusive and diverse place and we work hard to lead by example.

Hi, we’re Bulb. Nice to meet you.

We’re working remotely to protect our team during the coronavirus (COVID-19) pandemic. But we are still hiring. So if you’re looking for a new role and you’re happy to take part in a remote interview, read on…

Bulb launched 5 years ago in London and we’re now one of the fastest growing private companies in the UK.  We’re expanding internationally and are building the starting teams who will help change the energy industry globally. Our mission is to help people lower their energy bills and reduce their carbon impact at the same time. 

Want to join us? 

We’re looking for a full-time Customer Operations Analyst to join our growing team. Our Analysts are the engine behind Bulb’s exceptional member experience. From answering member questions to identifying process and product improvements, our analysts are integral to Bulb’s growing success. 

While our Customer Operations Analysts do provide support to our members, this is not a traditional customer service role. As an analyst, you will be responsible for directly impacting our growth, product and culture from day one. You’ll also help build a world-class member experience team while getting a deep-dive into the energy industry and life at a high-growth tech company. 

- Assist members through email, online chat, and phone

- Find ways to improve member experience and use analytics to test the impact

- Design new processes and share these results with other local and global teams

- Find product improvements and work with engineering teams to make them happen

At Bulb, we want to hire self-starters who are interested in learning new things and are comfortable working in a changing environment.

Here are some of the things we think will be valuable, but we’re also open-minded. 

- You’re a self-starter who enjoys problem solving

- You have excellent communication and writing skills

- You love to learn and continuously seek opportunities for personal development

- You’re comfortable with numbers and learning new technology

- You’re confident with data analysis and using data to drive your decision-making 

- You have as least one year of experience in data analytics or customer support

- You're bilingual in Spanish and English

- Experience working for a startup 

- Web design or coding skills

- Be part of a fast growing technology startup and help shape the future of energy in Texas

- Competitive salary, share options, benefits, and other perks

- Collaborative, flexible and friendly environment

- 20 days paid time off per year

Bulb cares deeply about helping the technology and energy industries become a more inclusive and diverse place and we work hard to lead by example.

Bulb is a technology company, green energy supplier and also the fastest growing business in the UK. We’ve developed a unique operating model to provide renewable energy to UK homes and businesses. Bulb’s mission is to help its members reduce their carbon emissions and save money on their bills. In just 5 years, Bulb has grown to supply more than 1.7 million members with green energy. The Bulb team has grown to over 800 people and we expect that to be in the thousands by 2022. In the last year, we’ve also expanded to supply homes in France, Spain and the US. It’s an exciting time to join as we continue to grow and expand internationally.

We are deeply committed to building a high-performing, fulfilled and diverse team. We want all of our Bulberinos to have a strong sense of belonging and access to equal opportunities. Over the last 5 years we’ve firmly embedded d+i within our approach to employee experience and we’re now keen to further build on that foundation structurally and strategically.

To help our teams navigate hyper-growth, achieve their business objectives and make Bulb a fair, diverse and inclusive place to work, we are looking for a Junior People Partner to support our Experience team and lead on Diversity & Inclusion for Team Bulb. Within this role you will partner with our leaders on their people plans and have the opportunity to directly influence how we achieve our goals across our team.

* You’ll be a trusted advisor to our leaders and managers supporting them to build high performing teams.

* You’ll work closely with managers on sensitive and complex Employee Relations cases end to end.

* You’ll confidently provide advice and solutions based on current legislation, best practice and in line with business needs and Bulb’s policies and processes.

* You’ll be responsible for d+i at Bulb, developing and delivering an ambitious strategy with clear quarterly and annual goals, and a five year vision. Working with senior stakeholders, you’ll create strong buy-in and tackle d&i challenges specific to their teams.

* You’ll promote and publicise the d+i work we do at Bulb externally through our blog, events and other press opportunities, and internally through Bulb’s internal d+i champions network.

* You’ll own Bulb’s wellbeing offering and get the most value from our mental health partners, and work with managers to support their teams

* You’ll deliver quality people programmes, including performance management, fostering a high-performance culture and increasing employee engagement.

* You’ll help deliver inspiring learning & development programmes. You'll embed training on d+i into our L+D programmes, from onboarding all new joiners to creating bespoke training for managers

* You’ll analyse data and present insights to make compelling business cases for new people initiatives

The list below is by no means exhaustive, and we’d like to hear from you if you’re passionate about the role regardless of whether you meet all of the requirements.

* You have a proven track record of partnering with managers and leaders in a fast paced, high growth company

* You can coach and advise managers to unlock the potential of their teams, navigate through difficult people challenges, and support their own development

* You have subject matter knowledge of d+i issues, trends and best practice and made a significant impact through successful programmes and initiatives

* You’re a strong communicator with excellent written and verbal skills who’s comfortable presenting to large audiences

* You can confidently advise managers on employee relations cases through a combination of strong commercial acumen and deep empathy for individuals

* You’re an expert in working with data and are able to manipulate, analyse and draw insight from complex People data

* You’re exceptionally well-organised and can move long-term projects forward while also juggling immediate priorities.

* You’re comfortable with ambiguity and constant change.

* You are a great influencer who is equally capable of driving change through senior stakeholders, communities of people or the entire company

* You have strong judgement, showing resilience under pressure while working on difficult and sensitive subject matters

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Bulb is the UK’s fastest growing energy company with the highest customer satisfaction scores in our industry. We provide renewable energy to more than 1.7 million households in the UK, US, France and Spain.

Our team has grown to 800 people in our first five years...As we scale to a global enterprise we need to build a culture which focuses on what really matters: serving our members, growing our business and driving innovation in our products and technology.

The Head of People will be essential to this transition through building diverse teams that can deliver at scale, establishing an innovative and agile culture of high performance, and developing a pool of exceptional managers. They will also be responsible for in setting up local People operations in our new markets.

This is a brilliant opportunity for a growth-oriented Head of People with experience of scaling businesses internationally and fostering high performance cultures in multidisciplinary teams. You’ll get to work with great team members, solve complex problems and directly impact our ability to achieve our mission of lowering our members’ bills and their carbon emissions.The role is based in London and reports into our Chief People Officer.

* Managing a high performing People team in the UK and building out our People teams in new markets as they scale

* Building and maintaining an employer brand that attracts the very best talent into Bulb across all of our markets

* Partnering with senior leaders and managers across Bulb to foster a culture of high performance and build lean, effective teams

* Developing an exceptional employee experience that means the best people stay at Bulb to develop their careers

* Contributing to a People strategy that helps the business achieve its objectives and establishes Bulb as a best place to work in our market

* Developing a programme of management training that makes a direct impact on Bulb’s performance and raises the capability of our senior team

* Ensuring diversity & inclusion is at the heart of everything we do, you will be working with our D&I Champions to ensure Bulb is successfully executing our D&I initiatives

* Track record of success in fast-paced, high growth and product-led businesses with an international reach and a diverse team

* Experience building strong, collaborative relationships with Senior Management that improve the impact of their teams in an agile, data-led culture

* Demonstrable experience of designing and delivering successful change programmes focused on team performance, manager capability and operational effectiveness

* Excellent problem solving, commercial and analytical skills to understand the complex needs of our business and implement simple solutions at scale

* Exceptional communication skills encompassing challenging conversations, coaching managers and and communicating initiatives across teams

* Impeccable judgment to identify and address employee and structural issues before they impact Bulb’s performance

* Experience designing learning & development interventions with measurable impact on managers

* Practical experience across key People priorities: talent, performance, compensation and benefits, org design, org development, communications and engagement

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Bulb is the UK’s fastest growing energy company with the highest customer satisfaction scores in our industry. We are a technology-driven company making energy simpler, cheaper. In just 4 years, Bulb has grown to supply nearly 1.7 million homes with green energy. 800 people now work at Bulb and we expect to grow to over 1,000 team members in the next few months. In the last 18 months we’ve also expanded to supply homes in France, Spain and the US.

Hiring the best possible people is our most important priority. We’re looking for a Head of Recruitment to lead Bulb’s recruitment team as we continue to grow.

This role is based in London and reports into the Chief People Officer. You must have a background leading an in-house recruitment team, ideally within a high growth, technology company.

* Working with the Leadership Team to define & deliver the hiring plan against business strategy

* Managing, motivating and growing a high performing team in the UK and building out recruitment teams in new markets as they start to scale

* Operating as a business partner for Hiring Managers to help set best practice and drive process improvements

* Defining team mission metrics, objectives and goals which support Bulb's business strategy

* You will be responsible for ensuring Bulb has the people it needs when it needs them

* Presenting data and recruiting information to senior stakeholders around the company

* Experience of managing a recruitment team in a rapidly growing technology company

* Excellent communications skills

* Highly skilled at analysing, interpreting and presenting data

* Experience of using technology to improve efficiency and streamline recruitment processes

* A track record of building high performing recruitment teams, ideally including in international territories

* Excellent people management skills

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Bulb is the UK’s fastest growing energy company with the highest customer satisfaction scores in our industry. We are a technology-driven company making energy simpler, cheaper, and greener to more than 1.7 million households in the UK, US, France and Spain. Our team has grown to 800 people in our first five years and we’re now looking for a Technical Recruiter to join our growing team in London.

You must have a background in an in-house recruitment team, ideally within a rapidly growing company. You will have a demonstrable track record of working on a wide range of technical roles and achieving results.

* Define the most effective ways of sourcing to attract the best engineering talent globally

* Build long term relationships with talented people and manage them through a seamless end to end recruitment process

* Provide an outstanding candidate experience at all stages of the hiring process, even when candidates are unsuccessful (you never know - the perfect role might come up later!)

* Use data to identify bottlenecks and proactively make hiring processes better

* Partner with our hiring managers to support them through their hiring initiatives including onboarding, talent mapping and salary benchmarking

* Proactively look for opportunities to leverage technology to improve recruitment efficiency and quality

* You are organised, love moving fast but efficiently on decisions, and have established techniques for doing so

* You are an experienced recruiter with a proven track record of success recruiting for tech roles

* You're passionate about candidate experience

* You are a skilled interviewer, you have great judgment and a range of methods that help you assess a candidate quickly

* You feel comfortable dealing with ambiguity and an ever changing fast paced environment

* You are curious and can demonstrate a desire to learn and self-teach

* You can both design and execute recruiting strategy, including promoting Bulb, candidate management and improving diversity

* You are a confident communicator and influencer, comfortable talking to people of any level, whether it’s in person, on the phone or in writing. You understand how best to adapt your approach to your audience

* You’re a great sourcer who finds joy in sourcing for the best people for your hiring teams and you have creative ways of finding potential talent

* You're a big fan of data and metrics and you can use data to influence decisions

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Started in 2015, Bulb is here to help people to save on their bills and lower carbon emissions. We do that by giving people access to affordable, renewable energy while helping them to make smarter, greener decisions at home. So far, we’re making good progress. Over 1.7 million people in the UK are now on Bulb, and we recently launched in France, Spain and the US (Texas). Bulb was named the UK’s fastest-growing company in 2018 and 2019. Together, we’re building a new kind of energy company. As a certified B Corporation, we believe in business as a force for good. We use technology to create simple, intuitive tools that help our members to save on their bills and cut carbon. We complement this with great service to make energy simpler, cheaper and greener.

We're looking for a Product Manager to join our International team.

The International Product PM is responsible for the product offering for our International members in Texas, France and Spain. This includes; flows to improve how easily Members can sign up to save CO2 and money, developing automations to increase the efficiency of our operation, the management of how we supply and bill for energy usage and everything in between! It’s a wide ranging role, with one of the largest engineering teams at Bulb and uniquely responsible for helping Bulb achieve it’s mission beyond the UK and around the world.

*Owning the product vision, strategy, KPIs and roadmaps to help and delight Bulb’s members

*Defining product level goals and objectives, in line with company priorities

*Using a range of inputs from data, customer feedback and your own judgement to build a prioritised product backlog

*Working with a team of highly skilled software engineers, data scientists, researchers and designers to ensure timely delivery of the product

*Taking responsibility for the delivery and performance of your product, using data and feedback to continuously iterate and improve

*Working with stakeholders across Bulb to coordinate complex dependencies, unblock unanticipated issues to successfully deliver

*Collaborating with other Product Managers to build out the Product function, to share best practices and to create a culture of Product Management throughout Bulb

We need people with the experience to get going quickly, but who are interested in learning new things and are comfortable working in a fast changing environment. 

*5+ years of Product Management experience, preferably in a start-up or fast-paced environment

*Excellent problem-solving skills. Naturally curious and enjoy identifying and delivering solutions to complex problems, by using technology

*Empathy, and a passion for building the best user experience. Experience in a consumer-focused digital business is a plus

*Excellent communication skills, you “keep it simple” and make complicated details and problems understandable to a non technical audience

*A good business sense, experience working in Strategy is a plus

*A passion for using data and insights in decision making

*Experience in leading a cross-functional team

*Experience with wireframing, writing user stories and agile software development practices

*Self starter, comfortable with ambiguity 

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Started in 2015, Bulb is here to help people to save on their bills and lower carbon emissions. We do that by giving people access to affordable, renewable energy while helping them to make smarter, greener decisions at home. So far, we’re making good progress. Over 1.7 million people in the UK are now on Bulb, and we recently launched in France, Spain and the US (Texas). Bulb was named the UK’s fastest-growing company in 2018 and 2019. 

Together, we’re building a new kind of energy company. As a certified B Corporation, we believe in business as a force for good. We use technology to create simple, intuitive tools that help our members to save on their bills and cut carbon. We complement this with great service to make energy simpler, cheaper and greener.

The Internal Tools team is responsible for the tools that enable our Energy Specialists to provide fast and brilliant service for Bulb’s members. At other energy companies, customers might be handed around to different departments, but at Bulb, our highly skilled Energy Specialists are able to handle any query from beginning to end. This is possible because we put as much care into the products we build for our own team as we do for our members.  

*Owning the product vision, strategy, KPIs and roadmaps to help and delight Bulb’s members

*Defining product level goals and objectives, in line with company priorities

*Using a range of inputs from data, customer feedback and your own judgement to build a prioritised product backlog

*Working with a team of highly skilled software engineers, data scientists, researchers and designers to ensure timely delivery of the product

*Taking responsibility for the delivery and performance of your product, using data and feedback to continuously iterate and improve

*Working with stakeholders across Bulb to coordinate complex dependencies, unblock unanticipated issues to successfully deliver

*Collaborating with other Product Managers to build out the Product function, to share best practices and to create a culture of Product Management throughout Bulb

We need people with the experience to get going quickly, but who are interested in learning new things and are comfortable working in a fast changing environment.  We’re looking for:

*5+ years of Product Management experience, preferably in a start-up or fast-paced environment

*Experience building internal tools for customer support in large contact centres

*Excellent problem-solving skills. Naturally curious and enjoy identifying and delivering solutions to complex problems, by using technology

*Empathy, and a passion for building the best user experience. Experience in a consumer-focused digital business is a plus

*Excellent communication skills, you “keep it simple” and make complicated details and problems understandable to a non technical audience

*A good business sense, experience working in Strategy is a plus

*A passion for using data and insights in decision making

*Experience in leading a cross-functional team

*Experience with wireframing, writing user stories and agile software development practices

*Self starter, comfortable with ambiguity 

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Started in 2015, Bulb is here to help people to save on their bills and lower carbon emissions. We do that by giving people access to affordable, renewable energy while helping them to make smarter, greener decisions at home. So far, we’re making good progress. Over 1.7 million people in the UK are now on Bulb, and we recently launched in France, Spain and the US (Texas). Bulb was named the UK’s fastest-growing company in 2018 and 2019. Together, we’re building a new kind of energy company. As a certified B Corporation, we believe in business as a force for good. We use technology to create simple, intuitive tools that help our members to save on their bills and cut carbon. We complement this with great service to make energy simpler, cheaper and greener.

We're looking for a Product Manager to join our Smart Energy team.

The Smart Energy team is responsible for creating products that leverage the smart meter infrastructure in the UK and allow our Members to save even more on their bills and cut their carbon emissions. These products are a combination of innovative energy tariffs, incentives to install hardware that reduce energy consumption or carbon emissions, and a simple way for Members to monitor impact and savings in the Bulb app.

*Owning the product vision, strategy, KPIs and roadmaps to help and delight Bulb’s members

*Defining product level goals and objectives, in line with company priorities

*Using a range of inputs from data, customer feedback and your own judgement to build a prioritised product backlog

*Working with a team of highly skilled software engineers, data scientists, researchers and designers to ensure timely delivery of the product

*Taking responsibility for the delivery and performance of your product, using data and feedback to continuously iterate and improve

*Working with stakeholders across Bulb to coordinate complex dependencies, unblock unanticipated issues to successfully deliver

*Collaborating with other Product Managers to build out the Product function, to share best practices and to create a culture of Product Management throughout Bulb

We need people with the experience to get going quickly, but who are interested in learning new things and are comfortable working in a fast changing environment. 

*5+ years of Product Management experience, preferably in a start-up or fast-paced environment

*Experience with smart energy tariffs: how to use smart meter infrastructure to deliver new and innovative propositions to customers.

*Excellent problem-solving skills. Naturally curious and enjoy identifying and delivering solutions to complex problems, by using technology

*Empathy, and a passion for building the best user experience. Experience in a consumer-focused digital business is a plus

*Excellent communication skills, you “keep it simple” and make complicated details and problems understandable to a non technical audience

*A good business sense, experience working in Strategy is a plusA passion for using data and insights in decision making

*Experience in leading a cross-functional team

*Experience with wireframing, writing user stories and agile software development practices

*Self starter, comfortable with ambiguity 

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

Bulb is here to help our members cut their energy bills and reduce their carbon emissions. Our product teams make that happen. We’re developing products that will deliver the future of energy - from using AI to read energy meters, to making carbon offsetting fun and simple, from finding out how to get the most from Smart Meter data to helping people get paid for their solar energy. We also power the sign-up journey that helped us become the fastest growing company in the UK and the internal tools that let us deliver an excellent Trust Pilot score.

We work in project-based sprints in integrated teams and encourage an open and transparent working environment.

This is an exciting opportunity for a QA Tester to join an ethical and tech-led company. As part of our technology team you'll help us ensure we're making services that our customers will love to use. From defining what quality means, to building automated tests, and making sure we're making the right features, you'll be working in an open and collaborative environment.

*Work within the technology team to help increase the overall quality of our products

*Analyse requirements of new features and ensure we’re testing the right things

*Report and prioritise bugs and issues raised in a variety of channels

*Build and execute manual and automated end-to-end tests across our websites and apps; e2e frameworks you’ll be expected to use are Cypress and Detox

*Perform regression tests across browsers and platforms

*Contribute to automated test suites by writing tests or pairing with developers

*Communicate with stakeholders and our customer experience teams

At Bulb we want to hire people with the experiences necessary to get going quickly, but who are also interested in learning new things and are comfortable working in a changing environment.Here are some of the things we think will be valuable, but we're also open-minded. If you recognise yourself any of these traits then we’d love for you to send us an application.

*Experience in web and mobile app testing 

*Excellent communication and documentation skills

*Experience in user acceptance and regression testing

*Can take a context driven approach to testing

*An understanding of software engineering processes

*Knowledge of automated end-to-end testing techniques and tools

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus

33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year

We are looking for a pragmatic and collaborative Risk and Governance Manager to enhance and manage our risk framework and internal governance. 

We’re Bulb, a technology company and green energy supplier. Technology is at the core of both our business and our members’ experiences. We're also the first major UK energy supplier to achieve B Corp status.

At Bulb, we grow sustainably and do what’s right for our members. You will help us provide the best service to our members by identifying and quantifying risks, developing our policies and helping us to make good decisions. You will report to Bulb’s Head of Risk and Regulation.

At Bulb, we want to hire people with the experiences necessary to get going quickly, but who are also interested in learning new things and are comfortable working in a changing environment.

Here are some of the things we think will be valuable, but we're also open-minded. This is a new role for Bulb and we expect you will be able to shape and develop the role. If you recognise yourself any of these traits then we’d love you to send us an application.

*Developing and enhancing our risk and governance framework, focusing particularly on Bulb’s legal and regulatory risks.

*Working with teams across Bulb to identify risks and develop controls.

*Working with teams to develop policies and procedures for key risks.

*Using data to help teams monitor risks.

*Identifying and escalating risk exposures within Bulb on a timely basis and ensuring action plans are in place to address these risks.

*Managing Bulb’s insurance, keeping our insurers informed of relevant business developments.

*Helping build a proactive culture to regulation across Bulb, working with Bulb’s compliance programme.

*You have relevant recent experience working in a risk or governance role.

*You have good knowledge of the energy market or another regulated market.

*You have a proven ability to diagnose the root cause of a problem using data, and recommending a solution and plan of action.

*You are collaborative by default.

*You are comfortable working at all levels of the organisation and also keen to roll your sleeves up and get stuff done. 

*You are well-organised, hard working and detail-oriented, with the ability to prioritise and manage numerous projects simultaneously in a fast-paced environment.

*You have excellent communication skills and are able to communicate complex ideas in a simple fashion.

*You have experience using data and technology to solve complex business challenges and the ability to use judgement.

*Ideally, we’d like you to have:3+ years of relevant experience in a regulated sector.

*Proven credentials in developing a new programme within a business, in particular a change management programme.

*Given the role of data in the energy market, familiarity with privacy and data protection obligations are also a bonus. 

*Some experience of working with information security and technology.

*Some experience of managing business continuity or increasing resilience.

*Third party or supplier management skills may also be useful.

Bulb cares deeply about helping the technology and energy industries become a more inclusive and diverse place and we work hard to lead by example.

*Be part of a growing technology startup and help shape the future of energy

*Collaborative, flexible, and friendly environment

*Competitive salary, discretionary share options and bonus

*33 days holiday a year (including bank holidays) and the option to buy up to 5 more

*12 weeks of full pay for maternity, paternity or adoption leave

*Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

*Cycle to work scheme

*One month sabbatical leave after your first year

We’re working remotely to protect our team during the coronavirus (COVID-19) lockdown. But we are still hiring. So if you’re looking for a new role and you’re happy to take part in a remote interview, read on…

Bulb is the UK's biggest green energy supplier, providing affordable, renewable energy to homes and businesses across the UK. Our mission is to help people lower their energy bills and reduce their carbon impact at the same time. Founded in 2015, we were named the UK’s fastest growing private company in 2018 and 2019 (and we’re still limbering up).

Naturally, we’re an accredited Living Wage Employer; we’ve been picked as one of LinkedIn’s top 25 UK tech startups to work for; and we’re a certified B Corp, too. That means we believe in using business as a force for good. 

We are growing our user research team and are looking for an experienced user researcher (mid-level to senior) to work closely with our Product teams. As the voice of our members you’ll deliver insights to help us create high-impact products, enabling millions of people to reduce their bills, lower their carbon emissions and be a little bit kinder to the planet.

* Work on some of the most important questions around human behaviour of our time

* Partner with Design, Product Managers and Engineering to identify problems and product opportunities

* Define, plan and run your own research using appropriate methods

* Dive deep into big open questions (‘How do people feel about carbon offsetting?’), and solve the very focused ones (‘Why do some people start but not complete their switch to Bulb?’)

* Research across multiple domains – from web to mobile, physical products to digital services

* Know when and how to dive into the data yourself and when to collaborate with our team of data scientists, for robust qualitative insights backed up with quantitative analysis

* Share the results of your research with product teams and leadership in compelling, engaging ways, facilitating evidence-based product and design decisions

* Be the voice of the user in our product teams, and a strong advocate for user research

* Explore new ways of working – collaborating with fellow researchers and designers, constantly improving the way we work together

At Bulb we want to hire people with the experience necessary to get going quickly, but we know that attitude and potential can be just as important. Here are some of the things we’re looking for. If this sounds like you, we’d love for you to send us an application.

* A solid academic background, with a masters qualification preferred

* At least 2+ years hands-on experience working in user research inside a business or within an agency

* Experience being embedded in a product team preferred

* Comfortable researching at all stages of the design process (discovery and generative, as well as evaluative)

* Experience in both qualitative and quantitative research methods, coupled with a sharp analytical mind

* Proven track record of delivering insights with real impact

* Strong presentation and storytelling skills

* High comfort level working in a self-directed environment, managing your own process and navigating ambiguity

* Happy to help our design teams to get hands on with research of their own

* Love making things that are simple and clear

Be part of a growing technology startup and help shape the future of energy

Collaborative, flexible, and friendly environment

Competitive salary, discretionary share options and bonus 33 days holiday a year (including bank holidays) and the option to buy up to 5 more

12 weeks of full pay for maternity, paternity or adoption leave

Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions

Cycle to work scheme

One month sabbatical leave after your first year