Making energy better
We're on a mission to help our members lower their energy bills and cut carbon emissions. Today, we provide over one million homes with affordable, renewable energy, and we're just getting started. Bulb is the fastest growing company in the UK.
Our ambition is big. We want to transform the energy industry, and we need great people to make that happen.
Making a difference
We've given a lot of thought to what makes Bulb, well, Bulb. We worked with the whole team to define our culture, and the skills and behaviours that go along with it:
Significant impact
We care about the impact our work has and love seeing results. We like thinkers, but we really like doers.
Communicate clearly
We don't fluff things up to make us sound clever. We say what we mean, clearly and concisely.
Continuous improvement
We don't do things because "that's how they've always been done". Using data, we find a better way.
And we're proud to be building a better kind of company. We're a Living Wage Employer and certified B Corp, working to demonstrate how business can be a force for good.
Working at Bulb
Hear first hand what working at Bulb is like:
Private Healthcare
Private health insurance from Vitality, which includes a reward programme designed to help people lead healthier lifestyles.
Holiday
33 days holiday a year (including bank holidays), and the option to buy up to 5 more. We're building a company, and we all need a break.
Sabbatical
After a year at Bulb, you can take an additional month of unpaid leave to travel, work on personal projects or simply to recharge and reboot.
Share options
Every team member has the option to buy shares in Bulb at a later date, at a discounted price. We all own a bit of Bulb.
Quarterly reviews
We review performance, promotions and salaries every quarter so we make sure to recognise when your roles and responsibilities grow.
Mental health support
Comprehensive support for your mental health through our partners UnMind, HelloSelf and Sanctus.
Wellbeing
Activities to improve your physical and mental wellbeing, including office yoga and meditation. Bring your whole self to work.
Parental leave
12 weeks of full pay for maternity, paternity or adoption leave, to help you balance work with new additions to the family.
Cycle-to-work
We're registered under the Cycle-to-Work scheme so you can buy a bike and accessories tax-free. Enjoy a carbon-free commute on us.
Open roles
Find the right fit
Content, Design & Research
Description
Hi, we’re Bulb. Nice to meet you.
We’re working remotely to protect our team during the coronavirus (COVID-19) pandemic. But we are still hiring. So if you’re looking for a new role and you’re happy to take part in a remote interview, read on…
Bulb is the UK's biggest green energy supplier, providing affordable, renewable energy to homes and businesses across the UK. Our mission is to help people lower their energy bills and reduce their carbon impact at the same time. Founded in 2015, we were named the UK’s fastest growing private company in 2018 and 2019 (and we’re still limbering up).
Naturally, we’re an accredited Living Wage Employer; we’ve been picked as one of LinkedIn’s top 25 UK tech startups to work for; and we’re a certified B Corp, too. That means we believe in using business as a force for good.
But, here’s the thing - the energy industry is complicated. And many people don’t trust things they can’t understand. So clear communication is central to our mission.
Clear communication tells a compelling story, makes complex things simple and builds trust into the relationships we’re creating. It’s a challenge. If it sounds like one you’d like to help solve, perhaps you’re the person we need.
We’re looking for a full-time copywriter. You’ll help us write everything from landing pages to emails, digital ads to energy guides. But it’s not all digital – sometimes you’ll be writing for print too.
In this role you will:
* Plan, develop and write content, including website landing pages, emails, blog posts and paid advertising
* Proofread, adapt and edit content created by other team members
* Work closely with the Marketing team to create extraordinary, entertaining content for our members, including performance content to achieve our business goals
* Work closely with the Product teams to explain to new members what we’ve got to offer, and why it’s so good
Requirements:
We want to hire people with the experience necessary to get going quickly at Bulb. But we're also interested in people who want to learn new things and feel comfortable working in a changing environment.
Our ideal candidate will have:
* A portfolio of work, showing a range of content including creative copywriting, performance marketing and social media
* A knack for getting to the heart of complex subjects and explaining them simply
* A good sense of when to have fun with copy – and when to stop
* Experience making evidence-based decisions
* A talent for managing projects from start to finish, while communicating clearly and regularly with stakeholders
* Experience of working to tone of voice guidelines
* The ability to work collaboratively, and the confidence to work alone
Bulb cares deeply about helping the technology industry become a more inclusive and diverse place and we work hard to lead by example.
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
Hi, we’re Bulb. Nice to meet you.
We’re working remotely to protect our team during the coronavirus (COVID-19) lockdown. But we are still hiring. So if you’re looking for a new role and you’re happy to take part in a remote interview, read on…
Bulb is the UK's biggest green energy supplier, providing affordable, renewable energy to homes and businesses across the UK. Our mission is to help people lower their energy bills and reduce their carbon impact at the same time. Founded in 2015, we were named the UK’s fastest growing private company in 2018 and 2019 (and we’re still limbering up).
Naturally, we’re an accredited Living Wage Employer; we’ve been picked as one of LinkedIn’s top 25 UK tech startups to work for; and we’re a certified B Corp, too. That means we believe in using business as a force for good. But, here’s the thing - the energy industry is complicated. And many people don’t trust things they can’t understand. So clear communication is central to our mission.
Clear communication tells a compelling story, makes complex things simple and as a result, builds trust back into the relationships we’re creating. It’s a challenge. If it sounds like one you’d like to help solve, perhaps you’re the person we need.
We’re looking for a full-time content designer to join our team. Some companies call this role ‘UX writer’.
In this role you will:
* Create and iterate content for web and mobile platforms - this could include interface copy for new features, emails to announce new products to our members, or Help Centre articles to help solve members’ problems
* Develop the information architecture and end-to-end user journeys that help our members get the most out of our products
* Work with product managers, researchers and engineers to set the tone and scope of projects
* Work closely with designers to put informative, engaging copy at the centre of the design process
* Work closely with user researchers to understand and represent our users
* Contribute to Solar, our design system, by establishing and iterating on design patterns
Requirements
We want to hire people with the experience necessary to get going quickly at Bulb. But we're also interested in people who want to learn new things and feel comfortable working in a changing environment.
Our ideal candidate will have proven experience:
* As a content designer, or UX writer for multiple projects working in a multidisciplinary team of researchers and designers
* Creating informative, friendly copy across a variety of platforms and products - if that includes writing for interfaces/microcopy, that’s a plus
* Establishing and iterating content frameworks and design patterns
* Making evidence-based decisions
* Communicating clearly and regularly with stakeholders
Bulb cares deeply about helping the technology industry become a more inclusive and diverse place and we work hard to lead by example.
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Data
Description
What you’ll do at Bulb
As a Senior Revenue Analyst at Bulb you’ll take ownership for the reporting, monitoring and forecasting of our revenue collection and the processes that ensure we effectively recover debt. You’ll be comfortable producing data and insight that inform strategic decisions for our Revenue Assurance team.
* Help the Product Manager and wider pod better understand how our members interact with our products, and use these insights to inform the product strategy.
* Collaborate with data scientists, engineers and operations to ensure we effectively track and measure the success of initiatives, always with a view on cash and operational effectiveness.
* Help the team know where to focus their energy by providing data and insight on why our members behave the way they do.
* Build a library of performance documentation, acting as the basis for understanding within the pod. Include data definitions, key reports, insight-driven product decisions and key lessons.
Requirements
* A strong understanding of statistics with the ability to perform statistical analyses and build statistical models in tools such as R or Python
* Smart, commercial, strategic thinker who is great at solving problems and can think through all the implications of decisions to form appropriate recommendations
* Strong SQL skills - able to extract, manipulate, transform and analyse large volumes of data with a high level of accuracy
* Excellent at presenting data visually and using BI tools like Looker/Tableau to do so
* Excellent attention to detail - you value getting things right
* Great communication skills and confident working with stakeholders across the business including management
* Able to prioritise a long list of requests into a work plan and manage expectations accordingly
* Team player: you see your work as part of the team’s overall plan, and within that you’re happy either driving your own project or supporting team members with theirs
* Ownership mentality: don't just execute what's asked of you, consider whether it could be done a better way
* Can-do attitude: Bulb is a fast-paced environment and sometimes stressful, you need to be resilient and calm under pressure, and willing to put in long hours when required to meet a deadline
Nice to have skills (but not essential)
* Strong Excel/Google Sheets modelling - can take data extracts from SQL and other data sources, then combine them into Excel models that can be understood by stakeholders around the business
* Sales/commercial analysis experience (even better in Energy)
* Experience working in energy, utilities, or a tech startup
* Experience working in agile product development teams
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
What you’ll do at Bulb
As a Senior Data Analyst in the growth team, you’ll take responsibility for data, insights and models that help us to keep growing quickly. You’ll work closely with our cross-functional team to measure and report on our growth initiatives that help set the strategic direction of the team. You’ll have experience of this kind of analytics role before, preferably in a hyper-growth technology company like Bulb.
Requirements
* A strong understanding of statistics with the ability to perform statistical analyses and build statistical models in tools such as R or Python.
* Smart, commercial, strategic thinker who is great at solving problems and can think through all the implications of decisions to form appropriate recommendations
* Strong SQL skills - able to extract, manipulate, transform and analyse large volumes of data with a high level of accuracy
* Excellent at presenting data visually and using BI tools like Looker/Tableau to do so
* Excellent attention to detail - you value getting things right
* Great communication skills and confident working with stakeholders across the business including management
* Able to prioritise a long list of requests into a work plan and manage expectations accordingly
* Team player: you see your work as part of the team’s overall plan, and within that you’re happy either driving your own project or supporting team members with theirs
* Ownership mentality: don't just execute what's asked of you, consider whether it could be done a better way
* Can-do attitude: Bulb is a fast-paced environment and sometimes stressful, you need to be resilient and calm under pressure, and willing to put in long hours when required to meet a deadline
Nice to have skills (but not essential)
* Strong Excel/Google Sheets modelling - can take data extracts from SQL and other data sources, then combine them into Excel models that can be understood by stakeholders around the business
* Sales/commercial analysis experience (even better in Energy)
* Experience working in energy, utilities, or a tech startup
* Customer analytics experience e.g. lifetime value modelling, unit economics, segmentation etc
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Engineering
Description
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
About the team
Bulb is here to help our members cut their energy bills and reduce their carbon emissions. Our product teams make that happen. We’re developing products that will deliver the future of energy - from using AI to read energy meters, to making carbon offsetting fun and simple, from finding out how to get the most from Smart Meter data to helping people get paid for their solar energy. We also power the sign-up journey that helped us become the fastest growing company in the UK last year and the internal tools that let us deliver an excellent Trust Pilot score.
We work in project-based sprints in integrated teams and encourage an open and transparent working environment.
We're looking for Engineering Managers to support our Engineers, drive technical initiatives and help us grow into a world class Engineering organisation. Engineering Managers at Bulb don’t write code or make technical decisions. They act, however, as a facilitator for those decisions. Their focus is on delivering mission impacting projects by building highly motivated and performing teams.
You'll manage Engineers within pods, driving high individual performance, and assisting them in their personal and professional development.
You’ll spend your time:
Working with pods to:
* Line manage engineers in one or two pods (roughly 6-10 engineers). This will involve career conversations, regular feedback and helping individuals track their personal development
* Help teams reach high performance and deliver on their mission metrics
* Supporting Product Managers to achieve impactful delivery
Working with engineering management team to:
* Help the engineering team achieve continuous progress on tech debt, defects and operational/security improvements
* Hire and onboard great engineering talent from diverse backgrounds
* Drive engineering initiatives and contributing to best practices
Requirements:
* Experience with driving through improvements to upskill the engineering team or help the team deliver more effectively
* Experience with mentoring and coaching engineers
* You’re a great communicator and have empathetic first approach
* You’re data driven, but you know when to follow your intuition to move fast
* You’re technology agnostic, but have a strong Software Engineering background
* You have experience scaling and improving recruitment processes
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
Bulb is here to help our members cut their energy bills and reduce their carbon emissions. Our product teams make that happen. We’re developing products that will deliver the future of energy - from using AI to read energy meters, to making carbon offsetting fun and simple, from finding out how to get the most from Smart Meter data to helping people get paid for their solar energy. We also power the sign-up journey that helped us become the fastest growing company in the UK last year and the internal tools that let us deliver an excellent Trust Pilot score.
We work in project-based sprints in integrated teams and encourage an open and transparent working environment.
As a Senior Infrastructure Engineer you will:
*Be passionate about platform engineering and delivery whilst striving for continuous improvement.
*Contribute to and assess new tools and ideas to meet short term and strategic goals.
*Work closely with engineers to ensure a structured approach to delivering changes in a safe and immutable way.
*Advocate the benefits of well built services and support migration efforts to ensure highly available workloads where needed.
*Ensure proper governance of all build (Circle CI, Argo Workflows) and Kubernetes deployment processes (e.g security-first principles, audited change management).Own and deliver continuous delivery pipelines for multiple environments.
*Create, maintain and test end-to-end Disaster Recovery (backup, restore, infrastructure and automation)
*Cooperate as an interface between Infrastructure and engineering to drive engineering efforts and help scale Bulb’s infrastructure.
Requirements
Here are some of the things we think will be valuable, but we're also open-minded. If you recognise yourself any of these traits and you are passionate about the technologies mentioned then we’d love for you to send us an application.
*Strong experience and deep knowledge of Bash and Powershell.
*Proven track record of managing at scale Microsoft SQL databases.
*Familiarity with Python or Javascript.
*Experience with running Java based workloads in production.
*Google Cloud Platform and Kubernetes expertise.
*Strong experience with Terraform.
*Good understanding of system engineering areas of expertise: Linux, Disk I/O, Networking, VPNs
*Continuous delivery - principles and pragmatics of dealing with build pipelines, artefact repositories, zero-downtime deployment and so on
Team Structure
Teams at Bulb are cross-functional, self-organized and autonomous pods:
* You’ll be working within a growing cross functional team composed of specialists with backgrounds in DevOps, Engineering and Security.
* We practice Kanban and work lean.
* Work is not siloed, you’re able to commit across the stack, and you have a view of all the features the teams are working on.
* We use data to drive continuous improvement in our development process and we review this data in our fortnightly retrospectives.
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
About the team
The Platform team at Bulb is building a completely greenfield system responsible for things like Billing, Metering and Account Management. This software will be at the very heart of Bulb’s business and is absolutely vital to our day-to-day operations and future ambitions. We’ve reached 1.7 million customers in 4 years and we're still growing!
As a Senior Python Engineer you will:
* Be resourceful, and capable of going and figuring out a complex problem which may sometimes only be loosely defined.
* Have strong design skills; be capable of conducting design reviews and be familiar with cloud native design patterns and the Microservices architectural style.
* Be keen to learn about the idiosyncrasies of the energy industry.
* Be able to learn new technologies rapidly, and be able to share that learning with others.
* Be a strong team player who is able to collaborate across teams and departments.
* Be a strong advocate for software engineering best practice, taking pleasure from clean code, you have a predilection for TDD, and you’re a fan of pairing.
* Be able to support software builds and contribute to keeping systems up and running by getting involved in deployment, monitoring and logging.
Requirements
Tech Stack
We use a mix of technologies at Bulb and we have a mindset of picking the best tool for the job rather than railroading technical decision making. We have a strong bias towards open-source and we aim to quickly adopt emerging technologies where we think it will drive improvements for our business.
Some of the technologies we’re currently using in our production stack are:
* Python > 3.5 with typehints, dataclasses and coroutines using async/await
* Postgres for relational data storage
* BigQuery for timeseries data
* Google Cloud Pub/Sub for messaging
* CircleCI for automated builds and our continuous delivery pipeline
* Kubernetes and Docker for containerisation, scheduling and running services
* Google Cloud Platform for our infrastructure and Terraform for infrastructure orchestration
As part of your day to day role you will:
* Be working on designing, developing and maintaining software that is fundamental to Bulb’s business, typically providing services that offer an API for our tooling to interact with.
* Be working closely with internal and external stakeholders to rapidly deliver new services, enhancements, and the occasional bug fix.
* Build strong partnerships across the engineering group at Bulb to drive best practice internally.
Team Structure
Teams at Bulb are cross-functional, self-organized and autonomous pods:
* You’ll be working within a growing cross functional team composed of specialists with backgrounds in DevOps, Engineering and Security.
* We practice Kanban and work lean.
* Work is not siloed, you’re able to commit across the stack, and you have a view of all the features the teams are working on.
* We use data to drive continuous improvement in our development process and we review this data in our fortnightly retrospectives.
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
About the team
Bulb is here to help our members cut their energy bills and reduce their carbon emissions. Our product teams make that happen. We’re developing products that will deliver the future of energy - from using AI to read energy meters, to making carbon offsetting fun and simple, from finding out how to get the most from Smart Meter data to helping people get paid for their solar energy. We also power the sign-up journey that helped us become the fastest growing company in the UK and the internal tools that let us deliver an excellent Trust Pilot score.
We work in project-based sprints in integrated teams and encourage an open and transparent working environment.
The following pods are hiring Senior Software Engineers:
Smart
Own end to end technology behind Smart meter experience - installation, onboarding, data consumption, and energy usage advice. Integration with smart home appliances is likely the future as well.
Innovation
Solar: Developing new tools and features to help members with solar panels to save money and get paid for the energy that the export to the grid.
EV charging: helping members with Electric Vehicles save and reduce their carbon emissions by charging at the cheapest and greenest times of day. Investigating future technologies like vehicle-to-home and vehicle-to-grid (i.e. using your car battery to store extra renewable energy to use later).
Batteries: Helping members with solar panels store excess solar energy for use when the sun has gone down.
Requirements
A Senior Software Engineer tends to:
* Hold expertise in multiple technologies and understand long term technical strategy
* Take responsibility for technical decisions and influence guidelines/principles across Engineering
* Collect technical requirements from key stakeholders and provide technical direction to 1-5 Engineers, usually within a single pod, as agreed with the Principal Engineer
* Have full domain knowledge within a pod and understand how it connects with the Mission and the rest of Bulb
* Build additional knowledge by joining projects outside of your pod - we want you Engineers to gain exposure to the rest of the business!
* Hire, onboard and help Engineers to perform better through technical mentoring and coaching
At Bulb we want to hire people with the experiences necessary to get going quickly, but who are also interested in learning new things and are comfortable working in a changing environment.
* You take pleasure from clear code, see writing tests as an integral part of the development process and understand the benefit of writing code and tests in small increments.
* You are keen to learn new technologies and have ideas about how we do things better.
* You like solving both real world and technical problems.
* You are an enthusiastic team player who enjoys collaborating across teams and departments.
* You are passionate about learning and personal growth.
The Stack
At Bulb we use a wide variety of technologies. While we have core technologies that we work with, we're always trying to pick the best tool for the job, and are always looking at what's on the horizon.
Our stack currently includes:
* Node, Typescript, Koa, GraphQL, React, React Native, Webpack, Babel
* CircleCI, Kubernetes, Docker and Google Cloud Platform
We use Git for source control, write tests and run continuous integration, and review each other’s code through pull requests.
Ideally, you would be familiar with these technologies or similar patterns; notably, Typescript/Javascript coupled with React is a core technology for us. But we’re more interested in your broad experience of software development than of specific tools or libraries. You should be comfortable getting up-to-speed quickly in new tools and platforms. You should be pragmatic and experienced enough to know when a different choice of technology would be more suitable, and comfortable leading explorations into new technologies.
Team Structure
Teams at Bulb are cross-functional, self-organized and autonomous pods:
* You’ll be working within a growing cross functional team composed of specialists with backgrounds in DevOps, Engineering and Security.
* We practice Scrum/Kanban and work lean.
* Work is not siloed, you’re able to commit across the stack, and you have a view of all the features the teams are working on.
* We use data to drive continuous improvement in our development process and we review this data in our fortnightly retrospectives.
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
About the team
Bulb is here to help our members cut their energy bills and reduce their carbon emissions. Our product teams make that happen. We’re developing products that will deliver the future of energy - from using AI to read energy meters, to making carbon offsetting fun and simple, from finding out how to get the most from Smart Meter data to helping people get paid for their solar energy. We also power the sign-up journey that helped us become the fastest growing company in the UK last year and the internal tools that let us deliver an excellent Trust Pilot score.
We work in project-based sprints in integrated teams and encourage an open and transparent working environment.
As a Senior DevOps Engineer you will:
* Be passionate about platform engineering and delivery whilst striving for continuous improvement.
* Contribute to and assess new tools and ideas to meet short term and strategic goals.
* Work closely with engineers to ensure a structured approach to delivering changes in a safe and immutable way.
* Create robust and scalable multi-region designs to accommodate our growing user base.
* Ensure proper governance of all build (Circle CI) and Kubernetes deployment processes (e.g security-first principles, audited change management).
* Own and deliver continuous delivery pipelines for multiple environments.
* Create, maintain and test end-to-end Disaster Recovery (backup, restore, infrastructure and automation)
* Cooperate as an interface between Infrastructure and engineering to drive engineering efforts and help scale Bulb’s infrastructure.
Requirements
Here are some of the things we think will be valuable, but we're also open-minded. If you recognise yourself any of these traits and you are passionate about the technologies mentioned then we’d love for you to send us an application.
* Strong experience and deep knowledge of Python, Javascript or Bash
* Google Cloud Platform and Kubernetes expertise
* Good understanding of system engineering areas of expertise: Linux, Disk I/O, Networking, VPNs
* Continuous delivery - principles and pragmatics of dealing with build pipelines, artefact repositories, zero-downtime deployment and so on
* Proving resilience via failure injection (chaos monkey), scalability via load and stress testing
Teams at Bulb are cross-functional, self-organized and autonomous pods:
* You’ll be working within a growing cross functional team composed of specialists with backgrounds in DevOps, Engineering and Security.
* We practice Kanban and work lean.
* Work is not siloed, you’re able to commit across the stack, and you have a view of all the features the teams are working on.
* We use data to drive continuous improvement in our development process and we review this data in our fortnightly retrospectives.
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
About the team
Bulb is here to help our members cut their energy bills and reduce their carbon emissions. Our product teams make that happen. We’re developing products that will deliver the future of energy - from using AI to read energy meters, to making carbon offsetting fun and simple, from finding out how to get the most from Smart Meter data to helping people get paid for their solar energy. We also power the sign-up journey that helped us become the fastest growing company in the UK last year and the internal tools that let us deliver an excellent Trust Pilot score.
We work in project-based sprints in integrated teams and encourage an open and transparent working environment.
The following pods are hiring Full-Stack Engineers:
Smart
Own end to end technology behind Smart meter experience - installation, onboarding, data consumption, and energy usage advice. Integration with smart home appliances is likely the future as well.
Innovation
Solar: Developing new tools and features to help members with solar panels to save money and get paid for the energy that the export to the grid.
EV charging: helping members with Electric Vehicles save and reduce their carbon emissions by charging at the cheapest and greenest times of day. Investigating future technologies like vehicle-to-home and vehicle-to-grid (i.e. using your car battery to store extra renewable energy to use later).
Batteries: Helping members with solar panels store excess solar energy for use when the sun has gone down.
Requirements
At Bulb we want to hire people with the experiences necessary to get going quickly, but who are also interested in learning new things and are comfortable working in a changing environment.
* You take pleasure from clear code, see writing tests as an integral part of the development process and understand the benefit of writing code and tests in small increments.
* You are keen to learn new technologies and have ideas about how we do things better.
* You like solving both real world and technical problems.
* You are an enthusiastic team player who enjoys collaborating across teams and departments.
* You are passionate about learning and personal growth.
The Stack
At Bulb we use a wide variety of technologies. While we have core technologies that we work with, we're always trying to pick the best tool for the job, and are always looking at what's on the horizon.
Our stack currently includes:
* Node, Typescript, Koa, React, GraphQL, React Native, Webpack, Babel,
* CircleCI, Kubernetes, Docker and Google Cloud Platform
We use Git for source control, write tests and run continuous integration, and review each other’s code through pull requests.
Ideally, you would be familiar with these technologies or similar patterns; notably, Typescript/Javascript coupled with React is a core technology for us. But we’re more interested in your broad experience of software development than of specific tools or libraries. You should be comfortable getting up-to-speed quickly in new tools and platforms. You should be pragmatic and experienced enough to know when a different choice of technology would be more suitable, and comfortable leading explorations into new technologies.
Team Structure
Teams at Bulb are cross-functional, self-organized and autonomous pods:
* You’ll be working within a growing cross functional team composed of specialists with backgrounds in DevOps, Engineering and Security.
* We practice Scrum/Kanban and work lean.
* Work is not siloed, you’re able to commit across the stack, and you have a view of all the features the teams are working on.
* We use data to drive continuous improvement in our development process and we review this data in our fortnightly retrospectives.
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Experience
Description
Bulb is making energy simpler, cheaper and greener. We’re changing the way the energy industry treats customers and treats the planet. It’s simple things, like calling our customers ‘members’, that help us stand out from the crowd. We recognise that delivering brilliant support and a simple digital experience makes for loyal members who recommend us to their friends and family.
We’re keen to bring people with different levels of experience into our Energy Specialist team. Whether you’ve got a couple of years of customer service under your belt or you’re a recent graduate, we’d love to hear from you.
Please only apply for one of the UK based Energy Specialist roles - the process and consideration is the same for all.
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
Our Energy Specialists are the people in charge of Bulb’s member experience.
At other energy companies, customers might be handed around to different departments, but at Bulb, our Energy Specialists are able to handle any query from beginning to end. You’ll be helping members with their accounts, answering questions about Bulb, contacting other energy suppliers and everything in between.
As an Energy Specialist, you’ll be learning huge amounts about how a modern, innovative company engages with its customers.
* You’ll help Bulb members with a wide variety of queries by phone, email and online chat
* You’ll work in a fast-paced environment, always striving to provide the best experience for our members
* You’ll resolve simple queries efficiently, and you’ll take the time to investigate and resolve more complex ones
* You’ll work in small teams to drive improvements in efficiency and member experience
* As your experience grows, you’ll take on more responsibility within your team
Our Energy Specialists drive Bulb's long-term success. We're looking for people willing to invest into the role and the team. In return, we’ll give you the opportunity to impact the way our business works and develop skills that we hope will open up exciting career opportunities in the future.
Requirements
We’re committed to making the technology and energy industries become a more inclusive and diverse place, and we’re working hard to lead by example. We’re looking to hire people who are able to get going quickly, interested in learning new things and comfortable working in a changing environment.
There are a few things that we think are essential to becoming a great Energy Specialist:
* You work well with structure in your day
* You’re motivated by hitting and exceeding targets
* You care deeply about how companies treat their customers
* You’re able to work some evenings and weekends
There are some other things we think will be valuable in the role:
* You're confident speaking on the phone to a variety of people
* You’re resilient and you cope well with difficult situations
* You have excellent communication and writing skills
* You can think on your feet and use your initiative in ambiguous situations
* You’re comfortable with numbers and learning new technology
* You’re reliable, energetic and able to prioritise effectively
* You see obstacles as challenges and you enjoy complex problem solving
* You relish the idea of self learning and personal development
If that sounds like you, we’d love for you to send us an application
Benefits
£27,000 per annum salary, discretionary share options and bonus
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
Bulb is making energy simpler, cheaper and greener. We’re changing the way the energy industry treats customers and treats the planet. It’s simple things, like calling our customers ‘members’, that help us stand out from the crowd. We recognise that delivering brilliant support and a simple digital experience makes for loyal members who recommend us to their friends and family.
We’re keen to bring people with different levels of experience into our Energy Specialist team. Whether you’ve got a couple of years of customer service under your belt or you’re a recent graduate, we’d love to hear from you.
Please only apply for one of the UK based Energy Specialist roles - the process and consideration is the same for all.
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
Our Energy Specialists are the people in charge of Bulb’s member experience.
At other energy companies, customers might be handed around to different departments, but at Bulb, our Energy Specialists are able to handle any query from beginning to end. You’ll be helping members with their accounts, answering questions about Bulb, contacting other energy suppliers and everything in between.
As an Energy Specialist, you’ll be learning huge amounts about how a modern, innovative company engages with its customers.
* You’ll help Bulb members with a wide variety of queries by phone, email and online chat
* You’ll work in a fast-paced environment, always striving to provide the best experience for our members
* You’ll resolve simple queries efficiently, and you’ll take the time to investigate and resolve more complex ones
* You’ll work in small teams to drive improvements in efficiency and member experience
* As your experience grows, you’ll take on more responsibility within your team
Our Energy Specialists drive Bulb's long-term success. We're looking for people willing to invest into the role and the team. In return, we’ll give you the opportunity to impact the way our business works and develop skills that we hope will open up exciting career opportunities in the future.
Requirements
We’re committed to making the technology and energy industries become a more inclusive and diverse place, and we’re working hard to lead by example. We’re looking to hire people who are able to get going quickly, interested in learning new things and comfortable working in a changing environment.
There are a few things that we think are essential to becoming a great Energy Specialist:
* You work well with structure in your day
* You’re motivated by hitting and exceeding targets
* You care deeply about how companies treat their customers
* You’re able to work some evenings and weekends
There are some other things we think will be valuable in the role:
* You're confident speaking on the phone to a variety of people
* You’re resilient and you cope well with difficult situations
* You have excellent communication and writing skills
* You can think on your feet and use your initiative in ambiguous situations
* You’re comfortable with numbers and learning new technology
* You’re reliable, energetic and able to prioritise effectively
* You see obstacles as challenges and you enjoy complex problem solving
* You relish the idea of self learning and personal development
If that sounds like you, we’d love for you to send us an application
Benefits
£24,000 per annum salary, discretionary share options and bonus
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
Bulb is making energy simpler, cheaper and greener. We’re changing the way the energy industry treats customers and treats the planet. It’s simple things, like calling our customers ‘members’, that help us stand out from the crowd. We recognise that delivering brilliant support and a simple digital experience makes for loyal members who recommend us to their friends and family.
We’re keen to bring people with different levels of experience into our Energy Specialist team. Whether you’ve got a couple of years of customer service under your belt or you’re a recent graduate, we’d love to hear from you.
Please only apply for one of the UK based Energy Specialist roles - the process and consideration is the same for all.
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
Our Energy Specialists are the people in charge of Bulb’s member experience.
At other energy companies, customers might be handed around to different departments, but at Bulb, our Energy Specialists are able to handle any query from beginning to end. You’ll be helping members with their accounts, answering questions about Bulb, contacting other energy suppliers and everything in between.
As an Energy Specialist, you’ll be learning huge amounts about how a modern, innovative company engages with its customers.
* You’ll help Bulb members with a wide variety of queries by phone, email and online chat
* You’ll work in a fast-paced environment, always striving to provide the best experience for our members
* You’ll resolve simple queries efficiently, and you’ll take the time to investigate and resolve more complex ones
* You’ll work in small teams to drive improvements in efficiency and member experience
* As your experience grows, you’ll take on more responsibility within your team
Our Energy Specialists drive Bulb's long-term success. We're looking for people willing to invest into the role and the team. In return, we’ll give you the opportunity to impact the way our business works and develop skills that we hope will open up exciting career opportunities in the future.
Requirements
We’re committed to making the technology and energy industries become a more inclusive and diverse place, and we’re working hard to lead by example. We’re looking to hire people who are able to get going quickly, interested in learning new things and comfortable working in a changing environment.
There are a few things that we think are essential to becoming a great Energy Specialist:
* You work well with structure in your day
* You’re motivated by hitting and exceeding targets
* You care deeply about how companies treat their customers
* You’re able to work some evenings and weekends
There are some other things we think will be valuable in the role:
* You're confident speaking on the phone to a variety of people
* You’re resilient and you cope well with difficult situations
* You have excellent communication and writing skills
* You can think on your feet and use your initiative in ambiguous situations
* You’re comfortable with numbers and learning new technology
* You’re reliable, energetic and able to prioritise effectively
* You see obstacles as challenges and you enjoy complex problem solving
* You relish the idea of self learning and personal development
If that sounds like you, we’d love for you to send us an application
Benefits
£24,000 per annum salary, discretionary share options and bonus
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
Bulb is making energy simpler, cheaper and greener. We’re changing the way the energy industry treats customers and treats the planet. It’s simple things, like calling our customers ‘members’, that help us stand out from the crowd. We recognise that delivering brilliant support and a simple digital experience makes for loyal members who recommend us to their friends and family.
We’re keen to bring people with different levels of experience into our Energy Specialist team. Whether you’ve got a couple of years of customer service under your belt or you’re a recent graduate, we’d love to hear from you.
Please only apply for one of the UK based Energy Specialist roles - the process and consideration is the same for all.
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
Our Energy Specialists are the people in charge of Bulb’s member experience.
At other energy companies, customers might be handed around to different departments, but at Bulb, our Energy Specialists are able to handle any query from beginning to end. You’ll be helping members with their accounts, answering questions about Bulb, contacting other energy suppliers and everything in between.
As an Energy Specialist, you’ll be learning huge amounts about how a modern, innovative company engages with its customers.
* You’ll help Bulb members with a wide variety of queries by phone, email and online chat
* You’ll work in a fast-paced environment, always striving to provide the best experience for our members
* You’ll resolve simple queries efficiently, and you’ll take the time to investigate and resolve more complex ones
* You’ll work in small teams to drive improvements in efficiency and member experience
* As your experience grows, you’ll take on more responsibility within your team
Our Energy Specialists drive Bulb's long-term success. We're looking for people willing to invest into the role and the team. In return, we’ll give you the opportunity to impact the way our business works and develop skills that we hope will open up exciting career opportunities in the future.
Requirements
We’re committed to making the technology and energy industries become a more inclusive and diverse place, and we’re working hard to lead by example. We’re looking to hire people who are able to get going quickly, interested in learning new things and comfortable working in a changing environment.
There are a few things that we think are essential to becoming a great Energy Specialist:
* You work well with structure in your day
* You’re motivated by hitting and exceeding targets
* You care deeply about how companies treat their customers
* You’re able to work some evenings and weekends
There are some other things we think will be valuable in the role:
* You're confident speaking on the phone to a variety of people
* You’re resilient and you cope well with difficult situations
* You have excellent communication and writing skills
* You can think on your feet and use your initiative in ambiguous situations
* You’re comfortable with numbers and learning new technology
* You’re reliable, energetic and able to prioritise effectively
* You see obstacles as challenges and you enjoy complex problem solving
* You relish the idea of self learning and personal development
If that sounds like you, we’d love for you to send us an application
Benefits
£27,000 per annum salary, discretionary share options and bonus
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
Delivering fantastic service for its members is at the heart of Bulb’s business. Not only are we the fastest growing company in the UK, we've done that while also achieving a Trustpilot rating of excellent and appearing in the top 30 companies in KPMG’s Customer Experience Excellence Report. The Workforce Manager is therefore a critical role at Bulb.
This person is responsible for ensuring Bulb’s Energy Specialists team can meet its members’ needs. This involves forecasting and scheduling using the workforce management tool, Teleopti, as well as being responsible for the accuracy of member experience data, continually contributing to improving Bulb's member experience.
Key responsibilities
Forecast and Planning
- Manage Bulb’s relationship with Teleopti, including escalations and resolutions
- Generate and regularly adjust forecasts and schedules
- Maintain Teleopti data accuracy with new joiners, team changes and leavers
- Work in real-time with Experience team leaders to ensure adherence
Experience Data
- Maintain accurate data for the Member Experience team, including trend analysis
- Manage and improve the process for performance tracking and target setting
People Team
- Ensure annual leave for the Experience team is recorded accurately
- Manage sync between Teleopti and our HR tool, and other payroll requirements
You will also develop SQL skills in order to calculate bonuses and build performance trackers.
This role would be for an initial 3 months contract with the possibility of becoming permanent.
Requirements
- Experience in a contact centre and familiar with concepts like inflow forecasting, handle time and queue management
- A quick learner who will easily pick up new skills and software; previous knowledge of Teleopti WFM would give you a strong advantage
- Able to self-manage and prioritise your workload to maintain and improve processes
- Confident using Google sheets; SQL knowledge would be highly advantageous
- Accurate, with good attention to detail, you notice mistakes in complex data
- A problem solver, capable of implementing effective solutions quickly
- An excellent written and verbal communicator, able to manage relationships with a wide range of team members
- Able to analyse trends and make continuous improvements
- Comfortable taking responsibility for high-stakes tasks
- Flexible and able to respond well to fast decision changes
Benefits
- Be part of a growing technology startup and help shape the future of energy
- Collaborative, flexible, and friendly environment
- Competitive salary, share options, and bonus
- 33 days holiday a year (including bank holidays) and the option to buy up to 5 more
- 12 weeks of full pay for maternity, paternity or adoption leave
- Healthcare, life insurance, and a pension plan with employer contributions
- Cycle to work scheme; activities to improve your mental & physical well being, including office yoga and meditation; monthly team socials
- One month sabbatical leave after your first year
- Tea, coffee, fruit and snacks throughout the day
- Free breakfast on Mondays
Growth
Description
Started in 2015, Bulb is here to help people to save on their bills and lower carbon emissions. We do that by giving people access to affordable, renewable energy while helping them to make smarter, greener decisions at home. So far, we’re making good progress. Over 1.7 million people in the UK are now on Bulb, and we recently launched in France, Spain and the US (Texas). Bulb was named the UK’s fastest-growing company in 2018 and 2019.
Together, we’re building a new kind of energy company. As a certified B Corporation, we believe in business as a force for good. We use technology to create simple, intuitive tools that help our members to save on their bills and cut carbon. We complement this with great service to make energy simpler, cheaper and greener.
As Head of Insight, you will report to Bulb’s Chief Growth and Marketing and Officer and be responsible for the following:
* Develop and deliver market research for Bulb, including customer experience evaluation, brand evaluation, and ad hoc research to inform strategic decision making.
* Develop and deliver customer segmentation to fuel growth strategy, customer value management and product innovation, and so we can understand customer behaviour, and build propensity models to increase response rates of our direct marketing campaigns.
* Build and implement a framework for evaluation and test and learn on all direct marketing and channel usage so that we have insight into how we optimise our marketing expenditure and channel efficiency.
* Work closely with Growth and Marketing, and with Bulb’s leadership team to share insights and to oversee the delivery of insight-led customer experience improvements.
* Foster collaboration between Marketing and Product. This means you will understand how our members interact with our products and why they join us
* Work closely with our Data team to ensure we have the right data infrastructure and insight capability to achieve the results we want.
* Lead and develop your team to deliver outstanding results
Requirements
* You’re a self-starter with a record of exciting achievements and a track record of success in a fast-paced environment
* You will be highly skilled in statistical reasoning
* You’ll be creative, able to examine our practices and find new ways to gain insights that we haven’t even thought of yet
* You’ll enjoy really getting under the skin of Bulb’s members’ behaviour in a scientific way - you’ll set up tools and infrastructure to support the rest of the organisation
* You’ll be commercial in your thinking and see the big picture
* You have excellent communication and writing skills
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
This is an exciting opportunity for an experienced communications professional to join a fast-growing, innovative company. Reporting into the VP Global Communications, in this role you’ll be part of the team managing our day-to-day external communications, and developing and implementing our consumer communications plans in the UK and around the world.
This is an independent contributor role and you’ll work closely with our communications agencies and provide comms support and advice to our international markets to help us build and protect our brand as we grow.
About Bulb
We’re Bulb, an independent, technology-led renewable energy company. We are a purpose driven business that has developed a unique operating model to provide the lowest cost renewable energy to UK homes and businesses.
Based in the heart of London’s vibrant start-up community, we are also the first and only UK energy supplier to achieve B Corp status. We believe people are ready for an energy company they can feel good about.
Bulb cares deeply about building a high performing, diverse and inclusive team and we work hard to lead by example in this.
Responsibilities
- You’ll help develop and implement our communications plans in the UK and around the world.
- You’ll be responsible for helping to develop our messaging and refining our talk tracks and narratives.
- You’ll manage Bulb’s day-to-day press office activities, working with our agencies to quickly respond to enquiries and identify opportunities.
- You’ll build and maintain relationships with media, policymakers and other stakeholders.
- You’ll identify industry trends and issues that may be relevant to Bulb.
- You’ll work on high profile speaking engagements, campaigns and projects.
- You’ll work on our speaking opportunities, events and awards calendar.
- You’ll prepare executives for interviews and speaking opportunities.
- You’ll sign off on communications including statements and messaging for executive presentations.
Requirements
- You have at least 8 years of communications experience, including in house
- You have a proven track record of working with senior leaders to advise on communications strategy while also delivering at the tactical/operational level – you should be able to create a media strategy as well as work directly with reporters to implement it
- You have strong media relationships, ideally in the energy or tech sectors
- You have excellent writing and presentation skills
- You have experience with a wide range of communication channels including digital, broadcast, and print
- Experience working across various markets and/or regions
- You’re exceptionally well organised and can move long-term projects forwards while dealing with immediate priorities
- You’ve worked in a fast-growing company, are comfortable working with ambiguity and see opportunity in change
- You show good judgment and would be an ambassador for our values at Bulb
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
This is an exciting opportunity for an internal communications professional to join a fast-growing, innovative company. Reporting into the VP Global Communications, in this role you’ll be responsible for building our internal communications strategy and implementing it in HQ and our new markets around the world.
This is an independent contributor role within the communications team and you’ll work closely with our HQ and our international teams to set the internal comms strategy and help connect our employees to our mission as we continue to grow. You’ll have experience handling internal comms in-house for well-known brands and/or startups, and be comfortable working with executives, and exploring different communications channels and tactics. You’ll be expected to contribute to wider communications efforts such as reputation management, message development and speech writing.
About Bulb
We’re Bulb, an independent, technology-led renewable energy company. We are a purpose driven business that has developed a unique operating model to provide the lowest cost renewable energy to UK homes and businesses.
Based in the heart of London’s vibrant start-up community, we are also the first and only UK energy supplier to achieve B Corp status. We believe people are ready for an energy company they can feel good about.
Bulb cares deeply about building a high performing, diverse and inclusive team and we work hard to lead by example in this.
Responsibilities
- Work closely with both the VP Global Communications and Chief People Officer, other leaders and business units (People, Marketing, Tech etc.) to implement successful communications programmes that reflect Bulb’s global strategic and cultural aims
- Work across departments, ensuring consistency and standards for communications reaching internal audiences
- Develop and manage the internal communications strategy as well as an engagement programme for our leadership team
- Ensure organisational initiatives and projects are thoughtfully and successfully communicated to employees
- Draft scripts and talking points and written communications from our leadership team and other stakeholders
- Gather and develop stories and initiatives to be shared with the global team
- Ensure our internal communications is consistent with our external communications strategy
- Manage our internal communication response to situations which may affect the reputation of our business
Requirements
- You have at least 6 years of communications experience, including in house experience
- You have experience project managing multiple important programmes or initiatives simultaneously
- You have experience working across different international markets
- You have a proven track record of working with senior leaders to advise on communications strategy while also delivering at the tactical/operational level – you should be able to create a strategy as well as work to implement it
- You have experience communicating to diverse groups in an inclusive and accessible manner
- You have excellent writing, editing, presentation and digital content creation skills
- You’re exceptionally well organised and can move long-term projects forwards while dealing with immediate priorities
- You’ve worked in a fast-growing company, are comfortable working with ambiguity and see opportunity in change
- You show good judgment and would be an ambassador for our values at Bulb
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
International
Description
Bulb est un fournisseur d’énergies renouvelables lancé il y a près de 4 ans au Royaume-Uni. Nous y sommes aujourd’hui la startup avec la croissance la plus forte, tous secteurs confondus. En quelques chiffres, Bulb compte aujourd’hui 1,7 millions de membres, 600 employés, génère plus de 2 milliards d’euros de CA et surtout a permis d’éviter l’émission de 5,3 millions de tonnes de CO2 en 2019.
Nous avons entamé l’internationalisation de notre modèle en 2020 en commençant notamment par la France. Nous cherchons donc à constituer la meilleure possible pour nous lancer. A Paris, nous ne sommes encore qu’une dizaine mais avons des ambitions et des moyens à la mesure de la tâche qui se présente à nous.
En effet, nous voulons être des facilitateurs de la transition énergétique en simplifiant enfin l’énergie pour les particuliers, en la rendant plus verte tout en proposant un prix abordable au plus grand nombre.
En tant qu’ Energy Specialist, vous serez responsable de l'expérience client en France. Ce rôle nécessite un ensemble complet de qualités : une forte capacité d’exécution, une empathie pour nos membres, des qualités d’analyse et une attention continue pour les détails.
Comme nous recrutons les membres fondateurs de notre équipe française, vous travaillerez en étroite collaboration avec notre Country Manager France et vous aiderez à construire l’ensemble des opérations à partir d’une page blanche.
Vos responsibilités
* Mettre en place l’expérience Bulb en France.
* Être au service de nos membres en répondant à leurs questions au téléphone, par mail et via d’autres canaux.
* Identifier les points d’amélioration dans notre produit et notre proposition de valeur afin de construire la meilleur expérience possible.
* Travailler avec nos équipes techniques et donner vie à vos propositions.
* Collecter et analyser les données membres pour vérifier vos hypothèses.
* Créer de nouveaux processus et les partager avec d’autres équipes.
* Participer à un environnement de travail ambition et respectueux
Requirements
Nous sommes à la recherche de talents qui aiment être en perpétuel mouvement. Voici certaines des caractéristiques qui nous paraissent utiles, même si nous ne nous attachons pas à un portrait robot :
* Vous êtes une personne autonome qui sait prendre l’initiative de nouveaux projets
* Vous avez une vision optimiste et savez aborder les sujets avec enthousiasme
* Vous êtes passionné à la fois par le domaine de l’énergie et l'environnement
* Vous avez d'excellentes compétences en communication et écrivez bien
* Vous êtes à l'aise avec les chiffres et les nouvelles technologies
* Vous aimez l'idée d’apprendre en faisant
* Vous allez au but et faites avancer les choses
* Vous avez au moins 1 an d'expérience dans un domaine pertinent (opérations, conseil, vente, etc.)
Ce qu’on vous propose :
* Faire partie d’une startup à la croissance explosive
* Écrire le futur de l’énergie en France
* Mener à bien une véritable mission sociale et environnementale
* Un salaire compétitif, stock options et autres avantages
* Un environnement jeune, collaboratif et flexible
Nous sommes convaincus que les Energy Specialists sont la clé du succès à long terme de Bulb.
Nous recherchons des personnes prêtes à s’investir de manière significative dans le rôle et l'équipe. En retour, nous avons pour objectif que les compétences que vous développerez avec Bulb soient des atouts uniques pour votre carrière.
Bulb a le souci de faire du secteur de l’énergie et de l’innovation un milieu plus inclusif et divers. Nous travaillons tous les jours en ce sens.
Description
Bulb launched 5 years ago in the UK. We’re now expanding internationally and looking for the starting team who will help change the energy industry in Spain.
At Bulb, we’re on a mission to make renewable energy available and affordable with great service to as many as possible and to help them use it wisely. We are a technology-driven company making energy simpler, cheaper, and greener.
As a Customer Operations Specialist, you’ll be responsible for Bulb’s member experience in Spain. This role calls for a combination of strong operational execution, member support, strategic thinking, analytics and close attention to detail. You’ll constantly be learning about member experience, technology, and the energy industry while delivering excellent service.
What you’ll do
* You’ll be responsible for the deployment and execution of a world class operation and be part of the starting team building the business in Spain.
* You’ll assist Bulb’s members through email, online chat, and phone with a wide variety of inquiries
* You’ll identify local product improvements and work with product teams to bring these ideas to life
* You’ll take the initiative on improving the member experience and use analytics to test the results
* You’ll design new processes and playbook these results to share with other teams
* You’ll work in a fast paced, target-focused environment constantly striving to deliver the best member service
Requirements
At Bulb, we want to hire self-starters who are interested in learning new things and are comfortable working in a changing environment.
Here are some of the things we think will be valuable, but we're also open-minded. If you recognize yourself in any of these traits, we’d love to receive your application
* You’re a self-starter with a record of exciting achievements
* You have an optimistic outlook to enthusiastically tackle new problems
* You’re passionate about both the energy community and the people in it
* You have excellent communication and writing skills
* You’re comfortable with numbers and learning new technology
* You relish the idea of self learning and personal development
* You go to the point and get things done
* You have relevant experience in operations, consulting or other related fields
Benefits
Be part of a fast growing technology startup and help shape the future of energy in Spain
Competitive salary, share options, benefits, and other perks
Collaborative, flexible and friendly environment
25 days paid time off per year
Our Customer Operations Specialists drive Bulb's long term success.
We're looking for people willing to invest into the role and the team. In return, we hope that the skills you'll develop with Bulb will open up interesting career opportunities in the future.
Bulb cares deeply about helping the technology and energy industries become a more inclusive and diverse place and we work hard to lead by example.
Description
Bulb est un fournisseur d’énergies renouvelables lancé il y a près de 4 ans au Royaume-Uni. Nous y sommes aujourd’hui la startup avec la croissance la plus forte, tous secteurs confondus. En quelques chiffres, Bulb compte aujourd’hui 1,7 millions de membres, 600 employés, génère plus de 2 milliards d’euros de CA et surtout a permis d’éviter l’émission de 5,3 millions de tonnes de CO2 en 2019.
Nous avons entamé l’internationalisation de notre modèle en 2020 en commençant notamment par la France. Nous cherchons donc à constituer la meilleure possible pour nous lancer. A Paris, nous ne sommes encore qu’une dizaine mais avons des ambitions et des moyens à la mesure de la tâche qui se présente à nous.
En effet, nous voulons être des facilitateurs de la transition énergétique en simplifiant enfin l’énergie pour les particuliers, en la rendant plus verte tout en proposant un prix abordable au plus grand nombre.
Vos responsibilités
Produit:
* Responsable de l’ensemble des produits utilisés par nos membres en France, qu’ils soient visibles comme notre site de souscription ou moins visibles, tels que notre système de facturation ou nos outils d’automatisation.
* En étroite collaboration avec notre équipe de développeurs basé au Royaume Uni et partout dans le monde.
* A l’écoute de nos membres et de notre équipe pour comprendre les besoins et construire les solutions pour y répondre.
* Responsable du travail de spécification, avec l’aide de designers quand c’est nécessaire.
* Avec le Country Manager France, construction et gestion de notre roadmap Produit.
* En soutien de nos équipes Product & Engineering UK pour les faire avancer sur développement et le QA
* Faire parler les chiffres pour suivre le passé et inventer les solutions de demain
* Gestion de la relation avec nos partenaires externes, tels que le distributeur d'électricité Enedis.
Operations et service:
* Design de process opérationnels complexes, impliquant une multitudes d’acteurs et sur tous nos sujets opérationnels (facturation, paiement…)
* Travail en étroite collaboration avec notre équipe d’Energy Specialists (qui sont responsables entre autres du service client) pour automatiser leur travail et améliorer in fine l’expérience membre
* Participer au service client afin de comprendre les besoins de nos membres et créer la meilleure UX possible.
Requirements
Profil recherché
* Au moins 4 ans d’expérience, soit en fonction Produit, soit en Opérations
* Vous avez un goût pour les produits B2C et aimez construire des expériences qui ont vocation à toucher des millions d’utilisateurs
* Vous avez déjà construit des process d’une grande complexité et/ou qui ont fonctionné à grande échelle
* Vous vous tournez vers la data comme premier réflexe afin de prendre des décisions et aider les autres dans leurs missions
* Vous n’avez pas peur de la complexité et avez l’attention du détail
* Vous parlez couramment anglais
* Vous avez des connaissances en SQL, Python, HTML et avez déjà manipulé des API
* Vous connaissez le mode de travail Agile (JIRA et GitHub).Vous êtes excité.e à l’idée de créer un géant de l’innovation dans le secteur de l’énergie grand public
* Vous souhaitez mettre votre énergie au service de la transition écologique et énergétique
Benefits
Ce qu’on vous propose :
Faire partie d’une startup à la croissance explosive
Écrire le futur de l’énergie en France
Mener à bien une véritable mission sociale et environnementale
Un salaire compétitif, stock options et autres avantages
Un environnement jeune, collaboratif et flexible
Bulb a le souci de faire du secteur de l’énergie et de l’innovation un milieu plus inclusif et divers.
Nous travaillons tous les jours en ce sens.
Description
Bulb launched in the UK in 2015 and we’re now one the fastest growing private companies in the country. Last year we expanded to the U.S. and are looking for the starting team in Texas who will make the energy industry simpler, cheaper.
Customer Operations Analysts are the people in charge of Bulb’s member experience and our long term success. We’re looking for people willing to invest into the role and the team. In return, we hope that the skills you’ll develop with Bulb will open up interesting career opportunities in the future.
What you’ll do at Bulb
* You’ll be responsible for the deployment and execution of a world class operation and be part of the starting team building the business in Texas.
* You’ll assist Bulb’s members through email, online chat, and phone with a wide variety of inquiries
* You’ll identify local product improvements and work with engineering teams to bring these ideas to life
* You’ll take the initiative on improving the member experience and use analytics to test the results
* You’ll design new processes and playbook these results to share with other teams
* You’ll work in a fast paced, target-focused environment constantly striving to deliver the best member service
Requirements
At Bulb, we want to hire self-starters who are interested in learning new things and are comfortable working in a changing environment.
Here are some of the things we think will be valuable, but we're also open-minded. If you recognize yourself in any of these traits, we’d love to receive your application.
* You’re a self-starter with a record of exciting achievements
* You have an optimistic outlook to enthusiastically tackle new problems
* You’re passionate about both the energy community and the people in it
* You have excellent communication and writing skills
* You’re comfortable with numbers and learning new technology
* You relish the idea of self learning and personal development
* You're proficient in Spanish (preferred but not required)
Benefits
Be part of a fast growing technology startup and help shape the future of energy in Texas
Competitive salary, share options, benefits, and other perks
Collaborative, flexible and friendly environment
20 days paid time off per year
Bulb cares deeply about helping the technology and energy industries become a more inclusive and diverse place and we work hard to lead by example.
Description
Bulb launched in the UK in 2015 and we’re now one the fastest growing private companies in the country. Last year we expanded to the U.S. and are looking for the starting team in Texas who will make the energy industry simpler, cheaper and greener.
Our Customer Operations Analysts are the people in charge of Bulb’s member experience and our long term success. We’re looking for people willing to invest into the role and the team. In return, we hope that the skills you’ll develop with Bulb will open up interesting career opportunities in the future.
What you’ll do at Bulb
* You’ll be responsible for the deployment and execution of a world class operation and be part of the starting team building the business in Texas.
* You’ll assist Bulb’s members through email, online chat, and phone with a wide variety of inquiries.
* You’ll identify local product improvements and work with engineering teams to bring these ideas to life.
* You’ll take the initiative on improving the member experience and use analytics to test the results.
* You’ll design new processes and playbook these results to share with other teams.
* You’ll work in a fast paced, target-focused environment constantly striving to deliver the best member service
Requirements
At Bulb, we want to hire self-starters who are interested in learning new things and are comfortable working in a changing environment. Here are some of the things we think will be valuable, but we're also open-minded. If you recognize yourself in any of these traits, we’d love to receive your application
* You’re a self-starter with a record of exciting achievements
* You have an optimistic outlook to enthusiastically tackle new problems
* You’re passionate about both the energy community and the people in it
* You have excellent communication and writing skills
* You’re comfortable with numbers and learning new technology
* You relish the idea of self learning and personal development
* You're proficient in Spanish (required)
Benefits
Be part of a fast growing technology startup and help shape the future of energy in Texas
Competitive salary, share options, benefits, and other perks
Collaborative, flexible and friendly environment
20 days paid time off per year
Bulb cares deeply about helping the technology and energy industries become a more inclusive and diverse place and we work hard to lead by example
Benefits
Requirements
At Bulb, we want to hire self-starters who are interested in learning new things and are comfortable working in a changing environment.
Here are some of the things we think will be valuable, but we're also open-minded. If you recognize yourself in any of these traits, we’d love to receive your application.
You’re a self-starter with a record of exciting achievements.
You have an optimistic outlook to enthusiastically tackle new problems.
You’re passionate about both the energy community and the people in it.
You have excellent communication and writing skills.
You’re comfortable with numbers and learning new technology.
You relish the idea of self learning and personal development.
You're proficient in Spanish (required)
IT
Description
We're looking for a IT Support Analyst to join Bulb’s internal IT team, provide user facing and remote support to circa 1000 employees in a 1st/2nd line capacity. You will play a key role in the maintenance, ongoing support and enhancement of the organisation's IT department.
You must be hands-on, proactive and a natural problem solver. We’re Bulb, an independent and renewable energy supplier. We have developed a unique operating model to provide affordable renewable energy to UK homes and businesses. Technology is at the very core of both our business and our members' experiences. We’re also the first and only UK energy supplier to achieve B Corp status.
At Bulb we want to hire people with the experiences necessary to get going quickly, but who are also interested in learning new things and are comfortable working in a changing environment. Here are some of the things we think will be valuable, but we're also open-minded. If you recognise yourself any of these traits then we’d love for you to send us an application.
You'll spend your time:
* Providing first-line and desktop support for all staff at Bulb
* Managing tickets and requests in a timely manner
* Administering accounts and access for users
* Provisioning Macs and windows workstations for users
* Managing our Meeting room and A/V equipment
* Tracking stock and asset levels and keeping them up to date
* Creating documentation and user guides for our software and processes
Requirements
* You can demonstrate the ability to troubleshoot both hardware and software, Windows 10 and MacOS
* You have first hand experience with deploying and configuring laptops, and mobile devices, ideally with Microsoft Intune and Jamf
* You have a good understanding of networking principles and are able to demonstrate this by troubleshooting and resolving issues
* You take a logical approach to understanding pain points in processes and improving them, with a track record of Make It Better work
* You're comfortable working out what you need to know, finding people who can give you answers and share what you’ve discovered
* Excellent communication skills and a friendly attitude
* Excellent problem-solving skills
Nice to haves
* Experience with scripting languages
* Bonus points for Powershell
* Managing Linux distros at an enterprise level
* Experience patching network hardware
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
People
Description
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
Bulb is a technology company, green energy supplier and also the fastest growing business in the UK. We’ve developed a unique operating model to provide renewable energy to UK homes and businesses. Bulb’s mission is to help its members reduce their carbon emissions and save money on their bills. In just 5 years, Bulb has grown to supply more than 1.7 million members with green energy. The Bulb team has grown to over 800 people and we expect that to be in the thousands by 2022. In the last year, we’ve also expanded to supply homes in France, Spain and the US. It’s an exciting time to join as we continue to grow and expand internationally.
We are deeply committed to building a high-performing, fulfilled and diverse team. We want all of our Bulberinos to have a strong sense of belonging and access to equal opportunities. Over the last 5 years we’ve firmly embedded d+i within our approach to employee experience and we’re now keen to further build on that foundation structurally and strategically.
To help our leaders navigate the challenges of hyper-growth, achieve their business objectives and make Bulb a fair, diverse and inclusive place to work, we are looking for a Junior People Partner to support our Experience team and lead on Diversity & Inclusion for Team Bulb. Within this role you will partner with our leaders on their people plans and have the opportunity to directly influence how we achieve our goals across our team.
What you’ll do at Bulb
* You’ll be a trusted advisor to our managers supporting them to build high performing teams.
* You’ll work closely with our managers on sensitive and complex Employee Relations cases end to end.
* You’ll provide advice and solutions based on current legislation, best practice and in line with business needs and Bulb’s policies and processes.
* You’ll be Bulb’s d+i lead, developing and delivering an ambitious strategy with clear quarterly and annual goals, and a five year vision. Working with senior stakeholders, you’ll create strong buy-in and tackle d&i challenges specific to their teams.
* You’ll promote and publicise the d+i work we do at Bulb externally through our blog, events and other press opportunities, and internally through leading Bulb’s internal d+i champions network.
* You’ll own Bulb’s wellbeing offering and get the most value from our mental health partners, and work with managers to support their teams
* You’ll deliver quality people programmes, including performance management, fostering a high-performance culture and increasing employee engagement.
* You’ll help deliver inspiring learning & development programmes. You'll embed training on d+i into our L+D programmes, from onboarding all new joiners to creating bespoke training for managers
* You’ll analyse data and present insights to make compelling business cases for new people initiatives
Requirements
The list below is by no means exhaustive, and we’d like to hear from you if you’re passionate about the role regardless of whether you meet all of the requirements.
* You have a proven track record of partnering with managers and leaders in a fast paced, high growth company
* You can coach and advise managers to unlock the potential of their teams, navigate through difficult people challenges, and support their own development
* You have subject matter knowledge of d+i issues, trends and best practice and made a significant impact through successful programmes and initiatives
* You’re a strong communicator with excellent written and verbal skills who’s comfortable presenting to large audiences
* You can confidently advise managers on employee relations cases through a combination of strong commercial acumen and deep empathy for individuals
* You’re an expert in working with data and are able to manipulate, analyse and draw insight from complex People data
* You’re exceptionally well-organised and can move long-term projects forward while also juggling immediate priorities.
* You’re comfortable with ambiguity and constant change.
* You are a great influencer who is equally capable of driving change through senior stakeholders, communities of people or the entire company
* You have strong judgement, showing resilience under pressure while working on difficult and sensitive subject matters
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
Bulb is a technology company, green energy supplier and also the fastest growing business in the UK. We’ve developed a unique operating model to provide renewable energy to UK homes and businesses. Bulb’s mission is to help its members reduce their carbon emissions and save money on their bills.
In just 5 years, Bulb has grown to supply more than 1.7 million members with green energy. The Bulb team has grown to over 800 people and we expect that to be in the thousands by 2022. In the last year, we’ve also expanded to supply homes in France, Spain and the US.
Bulb cares deeply about leading its industry to become a more inclusive and diverse place and we work hard to lead by example in this.
It’s an exciting time to join as we continue to grow and expand internationally.
We are now looking to hire an Executive Team Assistant to support our Senior Leadership Team in the UK.
Responsibilities
* Varied Team Assistant role, supporting 3 members of our Senior Leadership Team
* Heavy diary management responding to fast-evolving business needs and ensuring days run as smoothly as possible
* Organising meetings, calls, lunches and team events
* Supporting meeting preparation; agenda and pre-reading distribution, presentation documents
* Delivering on ad hoc projects; identifying where we can improve processes and contributing to continuous improvement
* General administrative responsibilities such as shared drive admin, expenses, post
* Communicating with candidates, internal and external stakeholders
* Booking travel arrangements
* Joining in with member service once a month to support our Energy Specialist
Requirements
* You are confident working in a fast-paced environment, experience in a startup environment is ideal
* You have experience working with Board Level Executives
* You are confident with Gmail / Drive / Google Calendar
* You have excellent communication and writing skills
* You’re reliable, energetic and able to prioritise effectively
* You relish the idea of self learning and personal development
* You care about Bulb’s mission to lower bills and lower carbon emission
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
Bulb is the UK’s fastest growing energy company with the highest customer satisfaction scores in our industry. We provide renewable energy to more than 1.7 million households in the UK, US, France and Spain.
Our team has grown to 800 people in our first five years...
As we scale from a UK challenger to a global enterprise we need to build a culture which focuses on what really matters: serving our members, growing our business and driving innovation in our products and technology.
The Head of People will be essential to this transition through building diverse teams that can deliver at scale, establishing an innovative and agile culture of high performance, and developing a pool of exceptional leaders and managers. They will also take the lead in setting up local People operations in our new markets.
This is a brilliant opportunity for a growth-oriented People leader with experience of scaling businesses internationally and fostering high performance cultures in multidisciplinary teams. You’ll get to work with great leaders, solve complex problems and directly impact our ability to achieve our mission of lowering our members’ bills and their carbon emissions.
The role is based in London and reports into our Chief People Officer.
You will be responsible for:
* Leading a high performing People team in the UK and building out our People teams in new markets as they scale
* Building and maintaining an employer brand that attracts the very best talent into Bulb across all of our markets
* Partnering with senior leaders and managers across Bulb to foster a culture of high performance and build lean, effective teams
* Developing an exceptional employee experience that means the best people stay at Bulb to develop their careers
* Contributing to a People strategy that helps the business achieve its objectives and establishes Bulb as a best place to work in our market
* Developing a programme of leadership & management training that makes a direct impact on Bulb’s performance and raises the capability of our senior team
* Ensuring diversity & inclusion is at the heart of everything we do, and working with our D&I Champions to ensure Bulb is a leader not a follower on this topic
Requirements
You'll bring the following to our team:
* Track record of success in fast-paced, high growth and product-led businesses with an international reach and a diverse team
* Experience building strong, collaborative relationships with leaders that improve the impact of their teams in an agile, data-led culture
* Demonstrable experience of designing and delivering successful change programmes focused on team performance, manager capability and operational effectiveness
* Excellent problem solving, commercial and analytical skills to understand the complex needs of our business and implement simple solutions at scale
* Exceptional communication skills encompassing challenging conversations, coaching leaders and and communicating initiatives across teams
* Impeccable judgment to identify and address individual and structural issues before they impact Bulb’s performance
* Experience designing learning & development interventions with measurable impact on leaders and managers
* Practical experience across key People priorities: talent, performance, compensation and benefits, org design, org development, communications and engagement
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
Bulb is the UK’s fastest growing energy company with the highest customer satisfaction scores in our industry. We are a technology-driven company making energy simpler, cheaper. In just 4 years, Bulb has grown to supply nearly 1.7 million homes with green energy. 800 people now work at Bulb and we expect to grow to over 1,000 team members in the next few months. In the last 18 months we’ve also expanded to supply homes in France, Spain and the US.
Hiring the best possible people is our most important priority. We’re looking for a Head of Recruitment to lead Bulb’s recruitment team as we continue to grow.
This role is based in London and reports into the Chief People Officer. You must have a background leading an in-house recruitment team, ideally within a high growth, technology company.
You'll be responsible for:
* Working with the Leadership Team to define & deliver the hiring plan against business strategy
* Managing, motivating and growing a high performing team in the UK and building out recruitment teams in new markets as they start to scale
* Operating as a business partner for Hiring Managers to help set best practice and drive process improvements
* Defining team mission metrics, objectives and goals which support Bulb's business strategy
* You will be responsible for ensuring Bulb has the people it needs when it needs them
* Presenting data and recruiting information to senior stakeholders around the company
Requirements
* Experience of managing a recruitment team in a rapidly growing technology company
* Excellent communications skills
* Highly skilled at analysing, interpreting and presenting data
* Experience of using technology to improve efficiency and streamline recruitment processes
* A track record of building high performing recruitment teams, ideally including in international territories
* Excellent people management skills
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Description
While most of Team Bulb are working from home at this time, our Covid-secure offices are open for team members who need to use them. We’ve hired and onboarded more than 150 people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team. This includes virtual socials, lunch time 'Insights' from a range of internal and external speakers, and live streaming whole company meetings. If you'd like to read more about how we've adapted over the last few months, head over to our blog, and you can let us know about your specific requirements as part of the recruitment process.
Bulb is the UK’s fastest growing energy company with the highest customer satisfaction scores in our industry. We are a technology-driven company making energy simpler, cheaper, and greener to more than 1.7 million households in the UK, US, France and Spain. Our team has grown to 800 people in our first five years and we’re now looking for a Technical Recruiter to join our growing team in London.
You must have a background in an in-house recruitment team, ideally within a rapidly growing company. You will have a demonstrable track record of working on a wide range of technical roles and achieving results.
Requirements
Your mission is to:
* Define the most effective ways of sourcing to attract the best engineering talent globally
* Build long term relationships with talented people and manage them through a seamless end to end recruitment process
* Provide an outstanding candidate experience at all stages of the hiring process, even when candidates are unsuccessful (you never know - the perfect role might come up later!)
* Use data to identify bottlenecks and proactively make hiring processes better
* Partner with our hiring managers to support them through their hiring initiatives including onboarding, talent mapping and salary benchmarking
* Proactively look for opportunities to leverage technology to improve recruitment efficiency and quality
A bit about you:
* You are organised, love moving fast but efficiently on decisions, and have established techniques for doing so
* You are an experienced recruiter with a proven track record of success recruiting for tech roles
* You're passionate about candidate experience
* You are a skilled interviewer, you have great judgment and a range of methods that help you assess a candidate quickly
* You feel comfortable dealing with ambiguity and an ever changing fast paced environment
* You are curious and can demonstrate a desire to learn and self-teach
* You can both design and execute recruiting strategy, including promoting Bulb, candidate management and improving diversity
* You are a confident communicator and influencer, comfortable talking to people of any level, whether it’s in person, on the phone or in writing. You understand how best to adapt your approach to your audience
* You’re a great sourcer who finds joy in sourcing for the best people for your hiring teams and you have creative ways of finding potential talent
* You're a big fan of data and metrics and you can use data to influence decisions
Benefits
Be part of a growing technology startup and help shape the future of energy
Collaborative, flexible, and friendly environment
Competitive salary, discretionary share options and bonus
33 days holiday a year (including bank holidays) and the option to buy up to 5 more
12 weeks of full pay for maternity, paternity or adoption leave
Healthcare with Vitality after passing probation, life insurance, and a pension plan with employer contributions
Cycle to work scheme
One month sabbatical leave after your first year
Nothing that's the right fit?
Drop us a line on careers@bulb.co.uk and we'll let you know when new roles open up.
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