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Become an Energy Specialist at Bulb

Our Energy Specialists are the heart of Bulb. They're problem solvers and great communicators, responsible for providing a brilliant service to our members. We're looking for more people to join the team.

Meet the team

Hear first-hand what it's like being an Energy Specialist at Bulb:

Join a company with a mission

We're on a mission to help our members lower their energy bills and cut carbon emissions. We achieve this by providing affordable, renewable energy to as many people as possible, while providing great service.

Today, we supply over 1.3 million homes with green energy, and we're just getting started.

A dashing chronometer

Used in 1.3 million homes

A light bulb

4.6 million tonnes of CO₂ saved

A sterling pound symbol

1st in the #Startups100

Help us build the best experience for our members

Working as part of a small team you'll get in-depth training about the energy industry and the technology we use. You'll be communicating with our members every day, by email, online chat or over the phone. You'll get to the root cause of people's issues, from the super-simple to the curiously complex. And you'll find and deliver improvements to our tools and processes, driving improvements in efficiency and member experience.

If you can do the magic to make the complex simple, we'd love to hear from you. You'll need to be available to work some weekends and evening shifts.

Quotemark

We're showing the whole country that renewables are a real choice now.

Members choose Bulb because of our mission. They stay with Bulb because we're open, transparent and honest.

Isabel O'Malley, Energy Specialist

The perks of the job

We're a Living Wage Employer and certified B Corp working to demonstrate how business can be a force for good. As a member of Team Bulb, you'll also get access to lots of great benefits:

  • Private Healthcare

    Private health insurance from Vitality, which includes a reward programme designed to help people lead healthier lifestyles.

  • Holiday

    33 days holiday a year (including bank holidays), and the option to buy up to 5 more. We're building a company, and we all need a break.

  • Sabbatical

    After a year at Bulb, you can take an additional month of unpaid leave to travel, work on personal projects or simply to recharge and reboot.

  • Share options

    Every team member has the option to buy shares in Bulb at a later date, at a discounted price. We all own a bit of Bulb.

  • Quarterly reviews

    We review performance, promotions and salaries every quarter so we make sure to recognise when your roles and responsibilities grow.

  • Mental health support

    Comprehensive support for your mental health through our partners UnMind, HelloSelf and Sanctus.

  • Wellbeing

    Activities to improve your physical and mental wellbeing, including office yoga and meditation. Bring your whole self to work.

  • Parental leave

    12 weeks of full pay for maternity, paternity or adoption leave, to help you balance work with new additions to the family.

  • Cycle-to-work

    We're registered under the Cycle-to-Work scheme so you can buy a bike and accessories tax-free. Enjoy a carbon-free commute on us.

How we work as a team

We've given a lot of thought to what makes Bulb, well, Bulb. We worked with the whole team to define our culture, and the skills and behaviours that go along with it:

  • Significant impact

    We care about the impact our work has and love seeing results. We like thinkers, but we really like doers.

  • Communicate clearly

    We don't fluff things up to make us sound clever. We say what we mean, clearly and concisely.

  • Continuous improvement

    We don't do things because "that's how they've always been done". Using data, we find a better way.

And we're proud to be building a better kind of company. We're a Living Wage Employer and certified B Corp, working to demonstrate how business can be a force for good.

How we hire for this role

One

Pymetrics

You'll play 12 games using a tool called Pymetrics. These help us to understand more about you and your skills, without relying on your academic background.

Two

Phone interview

There's a 20 minute phone interview with one of our team. This is to find out more about you, your experience and what you're looking for in your next role.

Three

Assessment

You'll join other candidates in an assessment day at Bulb. This lasts around 5 hours. If it looks like you're a great fit for the role, we'll follow up with an offer.