Bulb Careers - Energy Specialist

Become an Energy Specialist at Bulb

Our Energy Specialists are the heart of Bulb. They're problem solvers and great communicators, responsible for providing a brilliant service to our members. We're looking for more people to join the team.

A photo of an Energy Specialist on the phone.

A photo of Bulb team members in a team meeting.

Join a company with a mission

We're on a mission to help our members lower their energy bills and cut carbon emissions. We achieve this by providing affordable, renewable energy to as many people as possible, while providing great service.

Help us build the best experience for our members

Working as part of a small team you'll get in-depth training about the energy industry and the technology we use. You'll be communicating with our members every day, by email, online chat or over the phone. You'll get to the root cause of people's issues, from the super-simple to the curiously complex. And you'll find and deliver improvements to our tools and processes, driving improvements in efficiency and member experience.

If you can do the magic to make the complex simple, we'd love to hear from you. You'll need to be available to work some weekends and evening shifts.

We're showing the whole country that renewables are a real choice now.

Members choose Bulb because of our mission. They stay with Bulb because we're open, transparent and honest.

Isabel O'Malley, Energy Specialist

The perks of the job

We're a Living Wage Employer and certified B Corp working to demonstrate how business can be a force for good. As a member of Team Bulb, you'll also get access to lots of great benefits:

Private healthcare
Medical insurance and reward programme from Vitality, plus a healthcare cash plan to reimburse you for certain dental, optical and specialist treatments.
Holiday
33 days holiday a year (including bank holidays), and the option to buy up to 5 more. We want you to use them all, too.
Sabbatical
For every 12 months of service at Bulb, you can take an additional month of unpaid leave to travel, work on personal projects or simply to recharge and reboot.
Mental health support
Comprehensive support for your mental health through our partners UnMind, HelloSelf and Sanctus.
Wellbeing
Activities to improve your physical and mental wellbeing, including virtual yoga, meditation and other workouts.
Parental leave
12 weeks of full pay for maternity, paternity, or adoption leave, to help you balance work with new additions to the family.
Life assurance
Life assurance policy with Aviva which pays out 5 times your annual salary to a named next of kin if a Bulb team member dies.
Cycle-to-work
We're registered under the Cycle-to-Work scheme so you can buy a bike and accessories tax-free. Enjoy a carbon-free commute on us.
Quarterly reviews
We review performance, promotions and salaries every quarter so we make sure to recognise when your role and responsibilities grow.

How we work as a team

We've given a lot of thought to what makes Bulb, well, Bulb. We worked with the whole team to define our culture, and the skills and behaviours that go along with it:

Significant impact

We care about the impact our work has and love seeing results. We like thinkers, but we really like doers.

Communicate clearly

We don't fluff things up to make us sound clever. We say what we mean, clearly and concisely.

Continuous improvement

We don't do things because "that's how they've always been done". Using data, we find a better way.

And we're proud to be building a better kind of company. We're a Living Wage Employer and certified B Corp, working to demonstrate how business can be a force for good.

How we hire for this role

Pymetrics

You'll play 12 games using a tool called Pymetrics. These help us to understand more about you and your skills, without relying on your academic background.

Phone interview

There's a 20 minute phone interview with one of our team. This is to find out more about you, your experience and what you're looking for in your next role.

Assessment

You'll join other candidates in an assessment day at Bulb. This lasts around 5 hours. If it looks like you're a great fit for the role, we'll follow up with an offer.