The switch takes 21 days from start to finish
This includes a 2 week cooling off period. It only takes 2 minutes to set up and we’ll do the leg work from there. Your energy supply will be uninterrupted throughout. Read more.
You don’t need to tell your old supplier about your switch
We get in touch with them to arrange the switch date. We pass on your meter readings so they can close your account. Read more.
We need your opening meter reading as your switch completes
Up to 5 days either side of your supply start date is OK. Don’t worry, we’ll remind you. We pass this reading to your old supplier so they can close your account.
Old suppliers can take up to 6 weeks to issue their final bill
We send on your meter readings as soon as you send them to us. They go through third-party checks, so it can be 2 weeks before your old supplier has them. Read more.
How do I read my meter?
Meters come in all shapes and sizes. If you need a hand reading your meter, including smart meters, you can read our guide.
We’ll roll-out smart meters from January 2018
We're waiting because the current generation of smart meter makes it harder for people to switch energy supplier and keep the smart functionality. Which isn’t good. Read more.
Make sure you use your friend’s referral link
Follow the link from your friend and you’ll be guided to their page to quote and set up your switch. We’ll credit you both £50 when you switch.