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Our best idea? Listening to your ideas

Joining Bulb means joining a community that's at the heart of everything we do. Our members are a helpful bunch. They come up with some of our best ideas, spread the good will, and help us figure out where we're going next.

Because the best service comes from listening. Listening to what makes you happy, what could be better, and what you think we should do next.

A photo of one of our team providing help over the phone to our members
A screenshot of our account management website on a tablet and a smartphone. It shows how easy it is to manage your energy online

Keeping on top of your energy

Life can be complicated. Your energy doesn't need to be. Your Bulb Account makes it easy for you to keep on top of your energy. Sign in online, or download the app. You can track your usage, submit meter readings and check your balance.

And it's not just about making things easier. Understanding what you use and how much it costs helps you spot opportunities to save. Especially if you've got a smart meter and we're able to share more about how you use energy in the app.

Need to talk? No problem

We want to make it easy for you when you do have a problem. Got a question? Stop by our Help Centre. There's lots of helpful information and support there. Or head over to the Bulb Community. Our members love to lend a hand whenever they can.

And if you'd rather just give us a call, please do. There are no robots or jingles here. Just one of our helpful, highly-trained Energy Specialists.

A photo of one of our team providing help online to our members